Provides day to day leadership for successful implementation of goals and objectives for department in multiple buildings/sites. Responsibilities include planning of budget and managing expenses. Drives customer service initiatives and identifies opportunities for improvement within and outside main area of responsibility.
Education: Bachelor's degree in business, marketing, or related field required or 10 years of leadership experience in a customer service environment.
Experience: Minimum 3 years experience in business, marketing or related field required. Retail and/or management experience preferred. Demonstrated customer service skills and knowledge preferred.
Other Minimum Qualifications: Demonstrated leadership, planning, organizational, marketing and budget management skills. Strong verbal, written, and presentation skills. Effective interpersonal, communication and teamwork skills required. Must be able to manage customer service practices, and understand customer relations as it relates to ROI. Must be able to handle numerous projects and deadlines simultaneously. Computer skills sufficient to meet key objectives of the position.
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Requisition Number: 146138
Employment Status: Full time
Location: CRBH -Carilion Rockbridge Community Hospital
Shift: Day
Shift Details: 7am-3:30pm
For more information, contact the HR Service Center at 1-800-599-2537.
Equal Opportunity Employer
Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity
Carilion Clinic is a drug-free workplace.
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