The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification.

Performs responsible and varied technical, clerical, and staff/program support work requiring the exercise of independent judgment. Provides general or routine information to staff, customers, clients, leadership officials, general public, and local, state, and federal agencies.

Pay range shown is hiring range. Full range goes to $63,630 with outstanding performance.

Answers incoming calls, answering general and routine questions, routes calls to proper party; maintains knowledge of department and unit functioning in order to receive and direct callers.

Utilizes computer including MS Office software as well as unit specific software for a variety of tasks where accuracy is required; provides technical assistance to other staff.

Records and maintains a variety of numerical, statistical, and resource records.

Performs duties of receptionist by assisting visitors, providing routine information, assisting with the completion of forms, and providing general information and referral.

Researches and compiles information relevant to program tracking and keeps records in a variety of databases and formats.

Assists with special projects, development and revision of brochures and manuals, file and office organization, forms creation and supply maintenance, ongoing program reporting, etc.

Maintains appropriate storage and destruction of records.

Processes purchase orders and procurement card payment for staff and programs as established by policy and procedure.

Troubleshoots office equipment issues and problems and serves as liaison between other departments, vendors, or suppliers.

Provides office support services such as scanning, filing, copying, coordinating mailings, maintaining office supplies, etc.

Processes pertinent information of incoming documents, forms, and other materials.

Opens, sorts, and distributes incoming mail, and sends out daily mail.

Schedules designated meetings; takes meeting and informational notes for meetings as required or assigned.

Provides back-up coverage to other work units or front desks.

Sets up and maintains confidential files in both paper and electronic formats.

Works the hours and/or shifts assigned and begins and ends work on time.

Performs other related duties as required or assigned.

Requires equivalency of high school graduation and three years responsible clerical work. The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.