Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

ESSENTIAL FUNCTIONS

Use effective administrative support skills to complete all assigned tasks and projects.

1. Greets and assist all who enter the department.

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1. 2. Provide internal and external customer service per WDHS standards.

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1. 3. Takes messages and relays information to appropriate personnel.

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1. 4. Responds to emergencies and summons the appropriate personnel.

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1. 5. Files, faxes, collates, and photocopies material as required.

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1. 6. Maintains work area in a professional, organized and HIPAA-compliant manner.

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1. 7. Types correspondence, memos, minutes, and related documents.

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1. 8. Reserves conference rooms and schedules meetings as directed.
   9. Schedule consults and follow-up visits for multiple patient care settings.

Performs special projects as requested

1. Timely patient follow-up for redraws
2. Physician office notification for canceled tests or adverse results etc.
3. Follows up with the ordering physician for ambiguous information or missing information.
4. Looks up and or locates orders for patients and follows up with the physician for any missing orders
5. Scans all paper orders into Media Manager
6. Files all paper orders in a timely manner
7. Follows up on all expiring paper standing orders to ensure a valid order is on site prior the expiration date of the original.
8. Assist with State Inspections to include day of and prep throughout the year.

Supplies:

1. Maintains site specific inventory to ensure adequate par levels.
2. Receive and organize Supplies

• Experience Minimum Required
  • One to three years of administrative experience supporting a leader of a dept.
  • Must be competent in computer programs such as Microsoft Office Suite
• Experience Preferred/Desired
  • Administrative experience in a Health Care setting.
• Education Minimum Required
  • High School diploma

Wentworth-Douglass Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.