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Under the general direction of the Nurse Manager, Blood Donor Service, the staff nurse is responsible for assuring competent and professional nursing care to donors presenting to the Blood Donor Services, including delegation to and supervision of professional and non-professional clinical staff. The focus is on the safety of the donor and the safety of the blood collected. The staff nurse will be responsible for computer documentation of sample only, audits, merges, and final corrections of donor records. All final review and documentation of donor records and deferral information, as well as, compliance issue resolution will be the responsibility of the nurse. The staff nurse will assume the role of charge nurse in the center and on daily blood mobiles. The staff nurse may be involved in new staff orientation, staff scheduling and reviewing/revising Standard Operating Procedures. Staff nurse will have a global knowledge of operations.
- Provides competent nursing care representing the highest of nursing standards accepted.
- Performs manual and automated blood collection.
- Performs apheresis procedure.
- Documents relevant and required donor information in accordance with all Regulatory Standards.
- Collaborates with all involved medical professionals. Oversees non-MD BDC personnel in adhering to recognized standards.
- In conjunction with the Lead Apheresis Technicians, trains and orients new staff.
- Troubleshoots operational issues and escalates to the Nurse Manager when and where appropriate.
- Uses resources efficiently to address changes in a fluctuating environment.
- Assists in management of supplies and equipment.
- Serves as a resource for all staff.
- Provides donor education.
- In conjunction with Lead Apheresis Technician, assists with, staff scheduling and daily assignments
- Responsible for phlebotomy procedures and processes related to the collection of blood and blood components.
- May serve in the capacity of charge nurse both in house and on the bloodmobile.
- Interacts and communicates with blood drive coordinators and marketing department.
- Knows and adheres to Universal Precautions per Regulatory Standards.
- Participates in unit and departmental committees for formulation of BDC policies and procedures, and in Quality Assurance/Quality control activities.
- Ensures daily quality control and preventive maintenance procedures are completed correctly and follows Current Good Manufacturing Practices.
- Maintains complete confidentiality of patient and donor information and records, as outlined by the MGH Privacy/Confidentiality/HIPPA policies.
- Maintains and updates clinical knowledge and skills
Skills/Abilities/Competencies:
- Demonstrated effective leadership skills
- Ability to work independently and collaboratively
- Ability to foster a team environment
- Intermediate computer skills.
- Ability to work with staff of diverse educational and ethnic backgrounds required
- Excellent customer service skills
- Excellent verbal and written communication
- Ability to demonstrate respect and professionalism in all interactions
- Ability to mentor and lead others
- Ability to identify problems, develop solutions and make independent effective decisions
- Excellent clinical and professional judgement and critical thinking application
- Flexibility to meet workload demands and operational need
- Must read, write and comprehend English fluently to follow procedures and to communicate with donors, laboratory and hospital staff.
- Positive role model and ability to provide constructive feedback
Licenses/Education/Experience:
- Current Massachusetts licensure as a Registered Nurse
- Current CPR certification
- Bachelor's degree in Nursing or Associate's degree in Nursing with relevant blood donor or apheresis procedure experience.
- Minimum of 2 years of nursing experience required
- Donor service background preferred
- Previous charge nurse experience preferred
Massachusetts General Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.