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Who we are:
Cornerstone Capital Bank is a new bank, with over $330 million in capital and $2 billion in total assets, and arises from the combination of mortgage industry giant Cornerstone Home Lending and community banking standout Roscoe State Bank. You'll be on the front end of working for an innovative large community bank that is a leader in mortgage lending and community banking and growing in middle-market commercial and real estate lending.
We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.
Who we are looking for:
We are seeking an experienced Assistant Retail Services Manager. The Assistant Retail Services Manager works with the Retail Services Manager to perform all lobby functions within the branch and provide leadership to Tellers and New Accounts Specialists. Uses sound judgment and decision-making skills to protect the Bank from risk and provide exemplary customer service.
What you'll do:
- Assists in leading Tellers and New Accounts Specialists, including scheduling, in the absence of the Retail Services Manager.
- Assists in branch audits, including debit card audits and operational audits.
- Shares in responsibility for proper operation of the ATM, vault, and safe deposit area.
- Approves wires, cashier's checks, mobile deposits, fee-waiver requests, and large deposit items.
- Responsible for ensuring high quality for all documentation related to deposit operations.
- Reviews and authorizes deposit items for acceptance or hold while mitigating risk for the Bank.
- Reviews and approves debit card exceptions.
- Assists customers with more complex financial questions and transactions.
- Works directly with the Retail Services Manager and local Market President to carry out strategies and policies of the Bank, relating to client experience and business development efforts.
- Represents the Bank in the local community at various civic events and volunteer efforts.
What you'll need to be successful:
Success in this job relies on your time management skills, organization, and positive attitude. In addition, you'll need the following qualifications:
- Must have 5+ years of banking experience, including 2+ years leading/managing a team
- Assists in leading Tellers and New Accounts Specialists, including scheduling, in the absence of the Retail Services Manager.
- Assists in branch audits, including debit card audits and operational audits.
- Shares in responsibility for proper operation of the ATM, vault, and safe deposit area.
- Approves wires, cashier's checks, mobile deposits, fee-waiver requests, and large deposit items.
- Responsible for ensuring high quality for all documentation related to deposit operations.
- Reviews and authorizes deposit items for acceptance or hold while mitigating risk for the Bank.
- Reviews and approves debit card exceptions.
- Assists customers with more complex financial questions and transactions.
- Works directly with the Retail Services Manager and local Market President to carry out strategies and policies of the Bank, relating to client experience and business development efforts.
- Represents the Bank in the local community at various civic events and volunteer efforts.
What we offer: Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.
What to do next: If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once your part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone.
As an Equal Opportunity Employer, the Company prohibits discrimination against any applicant or Team Member based on any legally- recognized basis, including, but not limited to race, color, religion, sex, pregnancy (including lactation, childbirth or related medical conditions), sexual orientation, gender identity and expression, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any Team Member, including supervisors and co-workers. This policy applies to all aspects of employment, including recruitment, advancement, promotion, demotion, discipline, layoff, termination, salary and wage consideration and Team Member benefits.
As such, all Team Members are expected to embrace our corporate philosophy that supports fairness and respect for everyone. It is the responsibility of ALL Team Members to conduct themselves in a manner that reflects the high standards of quality and professionalism our Team Members, and that our customers have come to expect. Equally important is the fair and equitable treatment of fellow Team Members and of our clients. The Company will not permit, condone, or tolerate prohibited discrimination in any form.