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Enhanced Case Management Coordinator I
Chicago, IL
Job Description
ENHANCED CASE MANAGEMENT COORDINATOR I
POSITION SUMMARY
An ECM Coordinator supports department staff with administrative tasks related to a member's medical condition(s), department case work, communication with internal and external stakeholders, and manage audits.
ESSENTIAL FUNCTIONS
POSITION SUMMARY
An ECM Coordinator supports department staff with administrative tasks related to a member's medical condition(s), department case work, communication with internal and external stakeholders, and manage audits.
ESSENTIAL FUNCTIONS
- Delegating tasks to the appropriate department team members
- System documentation for the Case Management, Enhanced Case Management, and Clinical teams
- Manage basic benefit and case management status questions received from the internal Allied stakeholders
- Document other insurance and member's demographic information from Allied vendor partners
- Assist Enhanced Case Management Coordinator II with claims auditing as needed
- Complete department auditing related to daily tasks to ensure accuracy and identify escalations
- Maintain minutes in department and individual team meetings and archive proceedings
- Other duties as assigned
EDUCATION
- High school diploma or equivalent required.
REQUIRED SKILLS AND ABILITIES
- At least 1 year of administrative support experience, preferred
- Understanding of basic medical terminology, such as CPT and HCPC
- Strong verbal and written communication skills
- Basic problem-solving skills
- Ability to prioritize tasks and delegating as appropriate
COMPETENCIES
- Communication
- Initiative
- Time Management
- Technical and Job Function Skills
- Self-Development
PHYSICAL DEMANDS
- This is a standard desk role - long periods of sitting and working on a computer are required.
WORK ENVIRONMENT
- Remote
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1+ years
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