Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
YOU
As the Business Process Owner - Product Applications, you'll play a pivotal role in shaping and maintaining our enterprise systems to drive organizational success and innovation that support our global product management teams. Your responsibilities will be spread across critical areas, each designed to optimize system performance, enhance stakeholder engagement, and ensure the seamless operation of applications.
In this role, you are at the heart of our digital transformation efforts, ensuring our systems are not only responsive to current needs but also future-proofed against emerging challenges that our product management teams experience. Your strategic oversight, product management acumen, and collaborative spirit will directly influence the efficiency, productivity, and innovation capacity of Simpson Strong-Tie, making a lasting impact on our operational excellence and market leadership.
WHAT YOU'LL BE DOING(% of Time)
System Configuration Planning and Oversight (20%)
Partner with stakeholders to capture business requirements and convert them into actionable system configuration plans and/or custom development requirements.
Lead the implementation consultant team during the implementation phase, aligning system functionalities with business needs.
Coordinate with implementation consultants, PMO and internal IT teams, ensuring a smooth transition and integration of system ownership for system administration and configuration during the shift to the support phase.
Launch and Deployment Support (20%)
Support the development of a detailed project roadmap, implementation strategy, working with project management to define key timelines, milestones, and resource needs.
Work alongside cross-functional teams to guarantee a smooth system rollout and minimal operational disruption.
Offer technical support throughout the deployment phase, including testing, data collection/cleansing, and initial live operations.
System Support and Governance (20%)
Establish system governance protocols, user access control, and system of records requirements for Simpson Strong-Tie product data in collaboration with cross-functional teams.
Act as the primary contact for system inquiries, troubleshooting, and support, offering escalation support as necessary.
Lead knowledge transfer sessions to ensure effective system management and maintenance practices.
Continuous Improvement and Enhancement (20%)
Identify and implement system optimization and enhancement opportunities, drawing on user feedback and best practices.
Collaborate closely with IT on system upgrades, customizations, and integration efforts, fostering a culture of innovation.
Champion the introduction of new system features and functionalities to maximize enterprise system value.
Stakeholder Engagement and Change Management (20%)
Cultivate and maintain relationships with all key stakeholders, ensuring system developments align with business objectives through strong interpersonal skills with experience in engaging, communicating, and collaborating with diverse stakeholder groups. This includes the ability to negotiate, persuade, and manage expectations effectively, ensuring alignment and buy-in across various levels of the organization.
Serve as a bridge between business users, IT, PMO and consultant teams, facilitating a unified approach to system enhancements.
Develop and implement change management strategies to enhance user adoption and minimize resistance, optimizing system benefits through the understanding of change management principles and practices. You should be adept at planning and implementing change initiatives, managing the human side of change, and driving adoption of new processes and systems.
DESIRED SKILLS AND EXPERIENCE
If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:
PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORK ENVIRONMENT
This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.
TRAVEL REQUIRED
This job requires 10% domestic travel.
WORK STATUS & LOCATION
This full-time, exempt position is located at Simpson Strong-Tie's McKinney, TX or Gallatin, TN offices. Other Simpson Strong-Tie locations or remote work can be considered for the ideal candidate.
RELOCATION
Relocation will not be considered for this position.
PAY
$80,300 - $125,300 / Year
* Posted pay range is based upon national average and may vary depending on geographical work location.
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REWARDS AT SIMPSON STRONG-TIE
We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.
In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law.
Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine, opiates, and marijuana. Where applicable, drug testing for marijuana may be modified to conform with state and local laws.
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