Assistant Director, English Language Center
Austin, TX 
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Posted 13 days ago
Job Description

Job Posting Title:

Assistant Director, English Language Center

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Hiring Department:

Global Engagement

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

The University of Texas at Austin (UT Austin) is home to 18 schools and colleges, including the Dell Medical School, over 5,500 international students, more than 800 ESL students, and nearly 1,500 international scholars representing more than 120 countries, annually. Over 4,200 UT Austin students each year participate in education abroad across 80 countries and at least 5% of UT Austin's 475,000 alumni live and work abroad in 175 countries. Students and alumni have received numerous prestigious international awards including Fulbright, Gilman, Rhodes and Marshall scholarships and UT Austin is ranked among the best and most productive research universities in the world. UT Austin's leadership is committed to supporting the continued growth of internationalization activities across campus and abroad and Texas Global plays a critical role in shaping and leading these efforts in concert with faculty, staff, and students.

advances UT Austin's academic mission by leading, supporting, and coordinating the university's international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected.

Your skills will make a difference. You'll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin.

UT Austin provides an outstanding benefits package including but not limited to:

  • Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)

  • Voluntary Vision, Dental, Life, and Disability insurance options

  • Generous paid vacation, sick time, and holidays

  • Teachers Retirement System of Texas, a defined benefit retirement plan, with 7.75% employer matching funds

  • Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)

  • Flexible spending account options for medical and childcare expenses

  • Robust free training access through LinkedIn Learning plus professional conference opportunities

  • Tuition assistance

  • Expansive employee discount program including athletic tickets

  • Free access to UT Austin's libraries and museums with staff ID card

  • Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

Purpose

The role is responsible for the effective management and implementation of essential English Language Center operations, while also making recommendations on policies, procedures, and systems. The assistant director is key in recruiting and retaining local clients for customized programs. They are also a member of the ELC administrative team, providing input and collaborating on unit-wide initiatives.

Responsibilities

Administrative Operations

  • Participate in the development and implementation of goals, objectives, policies, and priorities for ELC. Develop and standardize procedures and methods to improve and continuously monitor the efficiency and effectiveness of programs and service delivery methods; identify opportunities for improvements and make recommendations to the ELC director.
  • Oversees the Canvas Learning Management System (LMS). Responsible for creating courses, placing students into courses, processing updates, and training ELC faculty and students to use Canvas effectively.
  • Serve as the primary contact for the university's Business Contracts Office. Manage the administration of contracts for ELC programs and services, including academic affiliation agreements, program agreements, and housing/vendor contracts. Responsible for understanding and following university policies and procedures related to contractual arrangements.
  • Submit classroom requests to the Office of the Registrar each semester based on identified needs for space, assign faculty to classrooms, and communicate information accordingly.
  • Oversee ELC courses offered for university credit, including liaising with the Office of the Registrar's course schedule production and academic technology offices to list and maintain ELC courses and manage enrollment.
  • Administer course and instructor surveys for all non-credit courses each semester; compile and analyze data for annual faculty performance evaluations; compile evaluation data for customized programs.
  • Coordinate the administrative components of program and grant proposals.
  • Compile data and make recommendations based on analysis of information; prepare comprehensive records and reports.
  • Stay current with new trends and innovations in the field; learn and apply new technologies to create greater efficiencies across the unit.

Human Resources

  • Assure a high level of instructional quality by managing the recruiting and hiring process of new faculty and staff. Provide onboarding and training of new employees.
  • Work in close collaboration with Texas Global's Human Resources and Financial & Business Services teams to ensure appropriate assignments.
  • Supervise and train student employees not assigned to customized programs.
  • Approve timesheets for student employees and current faculty in other departments with assignments on ELC customized programs.

Program Development and Administration

  • Conduct business development in the Austin area market and promote customized programs to prospective clients. Design proposals based on requested classes and course schedules.
  • Manage contracted programs conducted on campus and in the Austin area; coordinate communication, logistics, billing, and reports.

Leadership and Administrative Management

  • Provide vision and leadership to the ELC team at large, communicating regular updates and information to ELC faculty and staff. Serve as an active member of the ELC leadership team to implement unit goals per the vision and mission of ELC and Texas Global.
  • Determine the administrative calendar and plan for the execution of tasks for smooth workflow. Prepare a comprehensive agenda for faculty meetings/professional development.

Teaching Responsibilities

  • Serve as a substitute instructor for ELC faculty unable to teach their assigned classes on a given day/days due to unanticipated circumstances.

Required Qualifications

Master's degree in TESOL, applied linguistics, or a related field; three years of experience in administrative or program support in international education; two years of ESL teaching experience. Strong organizational skills with an emphasis on attention to detail. Strong professional communication skills in both writing and speaking. Ability to work well under pressure in a fast-paced environment. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Experience with FileMaker Pro, Canvas, and the UT mainframe. Experience living or studying abroad. Experience with facilities management.

Salary Range

$73,000

Working Conditions

Work in a shared office environment. Work around standard office conditions. This position is located in Austin, Texas. This position is eligible for a hybrid working arrangement.

Required Materials
  • Resume/CV

  • 3 work references with their contact information; at least one reference should be from a supervisor
  • Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

  • [PDF]
  • [PDF]
  • [PDF]
  • [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in .

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
3+ years
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