• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
• Provide operational support to the Slot Manager as necessary.
• Delegate authority and assign responsibilities and work schedules to department staff.
• Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
• Oversee the daily operations of the Slots department including creating work schedules, interviewing, hiring, developing and administering discipline and monitoring staffing levels.
• Mediate and solve problems and develop training programs.
• Enforce all Company and department policies and procedures.
• Observe and analyze the integrity of play and activity of guests and team members.
• Coordinate with Security and Surveillance to detect and prevent attempts to cheat or damage gaming equipment.
• Improve productivity: improvements, processes, equipment, and systems.
• Possess a thorough working knowledge of all Slots department games and equipment.
• Implement changes related to Title 31 guidelines as needed.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Other duties as assigned or any reasonable request from any member of management.

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