Medical Student Education Services - Simulation Center, UMKC School of Medicine

This position periodically supports the Clinical Training Facility at our satellite campus in St. Joseph, Missouri

The primary role of the is to provide day-to-day support for the UMKC School of Medicine's Clinical Training Facility (CTF) operations at all locations operated by the CTF, . preparation, maintenance and repair of simulation and medical equipment, and related multimedia (audio/visual) peripherals; equipment inventory; providing direction to learners, faculty, and standardized patients during exams and simulation activities; and monitoring access and activities in the facility. The primary working location for this position will be at the Kansas City, MO campus, with occasional travel to the St. Joseph campus as needed. Mileage reimbursement is provided, and travel time is paid.

Duties & Responsibilities:

* Administrative

o Create an equipment list for scheduled scenarios to support preparedness and seamless execution of simulation event.

o Assist Operations Manager with pre-event documentation and schedule reminders to faculty and program coordinators.

o Assist leadership in creating or revising policies and procedures related to simulation and assessment operations.

o Create and maintain a welcoming environment in the Clinical Training Facility, by greeting every patron and helping in identifying, locating, and using the CTF and associated materials.

o Facilitate execution of the Office of Admissions events or other special events; This includes developing and leading tours and simulations appropriate for this learner group.

o May be asked to provide direct supervision for student employees or work studies including training, assigning tasks or responsibilities, and monitoring work performance.

* Simulation Lab Operations

o Develop technical proficiency with all aspects of operations, support, maintenance, trouble-shooting and minor repair of simulation equipment and related technologies.

o In accordance with University and CTF policies and procedures, implement hardware and software updates.

o Ensure the proper maintenance of all equipment in accordance with CTF policies and procedures.

o For a single event the SOC is expected to be on site, facilitate all technology and equipment to ensure they are functioning and available, ensure faculty are supported, ensure faculty and learners complete necessary sign-in, paperwork, and have access to necessary assessments.

o Support the Standardized Patient program including but not limited to: event set-up and tear down, SP moulage, SP and/or student rotations.

o Program scenarios for simulation events.

o Perform moulage and staging for simulation events.

o Run the simulation equipment and other technologies for educational activities and assessments.

o Train and educate others (faculty, staff, students) on the use of equipment and software.

o Lead faculty development, student elective didactic, and simulation interest group didactics that are relevant to job role such as: simulator operations, moulage, creation of skins and molds.

o Interface with the equipment manufacturers regarding trouble-shooting equipment, systems problems, and implementing hardware and software updates.

o Develop innovative ways to adapt, reuse, and maximize equipment usage.

o Carry out other special projects designated by the center leadership.

o Train and (or directly supervise as applicable) direct reports, part time or contract employees, students, fellows to ensure work or educational activities is carried out in accordance with goals/objectives or expectations as well as CTF policies and procedures.

* Assessment Activities

o On the date of the event, assist responsible faculty and CTF members with ensuring assessments are in CAE system, tested, and ready for implementation.

o Assist students, SPs, and faculty with accessing assessments during events.

o Ensure all events with recordings are properly done, set up in the system, and available to all relevant parties (students, staff, instructors, and/or course directors or the responsible faculty member).

An Associates degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred qualifications

* Experience of at least 2 years working in computer or information technology or a healthcare environment.

* Prior experience working or volunteering in a simulation center or experience with simulator operation and maintenance is preferred but not required.

* Knowledge of medical terminology and human anatomy/physiology preferred but not required.

* Work requires regular heavy physical lifting of equipment over 50 pounds and extended periods of time sitting, walking, and standing.

$16.72-$19.00 per hour, commensurate with experience, education, and internal equity.

Application review begins May 6th, 2024. Position will continue to accept and review applications until filled.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at

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