Now hiring a Manager Quality Management!

Overall responsibility for managing the daily operations of the Performance Improvement team. Provides leadership for complex multi-departmental clinical and business programs supporting Performance Improvement initiatives, programs and regulatory compliance. Coaches, mentors and leads team to ensure accreditation and regulatory requirements are met and clinical and fiscal targets are achieved.

How you belong matters here.

We value our employees' differences and find strength in the diversity of our team and community.

At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

Full Time - Exempt: Yes
• Job is based Rev Hugh Cooper Admin Center
• Work hours: Weekday Schedule Monday-Friday
• Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.

Ideal Candidate:

Bachelor s degree in Business, Nursing, Healthcare, or related field, Masters preferred. Minimum of five years direct experience building, developing, coaching and mentoring teams across multiple disciplines. Experience in the healthcare/managed care industry with a focus on regulatory compliance and/or auditing required.

Bachelor s degree in Business, Nursing, Healthcare, or related field, Masters preferred. Minimum of five years direct experience building, developing, coaching and mentoring teams across multiple disciplines. Experience in the healthcare/managed care industry with a focus on regulatory compliance and/or auditing required. Program management experience in the areas of NCQA accreditation and/or HEDIS/CMS Star performance measurement systems required. Experience developing, implementing and evaluating clinical interventions preferred.

• In collaboration with the Director/Executive Director, manages the overall direction, coordination, implementation, execution, and completion of specific clinical & quality programs ensuring consistency with company strategy, commitments, and goals.
• Sets and manages program expectations, frequency and content of status reports to track programs milestones and deliverables, and develops best practices and tools for program execution and management.
• Determines the resources and participants needed to achieve goals.
• Builds and develops collaborative relationships vital to the success of programs. Negotiates with other department managers/directors to obtain the required participants from within PHS.
• Delegates tasks and responsibilities to manage dependencies and critical path resulting in program activities completed on time and within budget.
• Responsible for interviewing, hiring, coaching, and mentoring staff. Provides relevant training and education opportunities and performance feedback. Responsible for annual performance evaluations for all direct reports.
• Drafts and submits budget proposals and recommends subsequent budget changes, where necessary.
• Provides leadership and assures continual performance improvement in QA / QI activities while furthering the vision, values and strategies of PHS
• May be responsible for concurrent and/or retrospective review, data abstraction, analysis, identification of critical issues, process improvement support, required education, and assisting with measurement of performance metrics.
• Facilitates integrated Quality Management through collaboration with Presbyterian leaders, management, providers, and clinical staff; identifying and resolving conflicts between people, systems, and procedures limiting performance.
• Performs other functions as required.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

Inclusion and Diversity
Our culture is one of knowing and respecting our patients, members, and each other. We capture this in our Promise and CARES commitments.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

#PHP123

USD $55.26

The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

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