Internal Communications Manager
Chicago, IL 
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Posted 11 days ago
Job Description

Job Summary:

The Internal Communications Manager will partner with a variety of internal clients to develop and execute powerful communications that manage change, create engagement, and drive a positive and productive organizational culture. The role will help proactively identify internal communications opportunities and elevate communications. The Internal Communications Manager will bring a holistic view and approach through insight into the firm at large along with deep knowledge and understanding of the business.


Job Duties:

Firmwide Communications

  • Works closely with teams across the firm to understand their needs, vision, goals, challenges, and becoming a trusted advisor and valued resource
  • Develops and executes engaging communications plans that drive awareness of key firm initiatives and campaigns and inspire professionals to take action
  • Researches and writes impactful and engaging content for internal news site and edits the work of team members
  • Leverages a variety of communication channels, including but not limited to the intranet, email, an internal social media platform, voicemail, and video
  • Brings innovative ideas to create or enhance internal communication channels and processes
  • Other duties as required

Strategic Communications

  • Works closely with stakeholders to understand their needs, vision, goals, challenges, and becoming a trusted advisor and valued resource
  • Works with indirect reports on projects and conducts initial reviews
  • Utilizes change communications best practices to ensure a steady drumbeat of communications with a cohesive narrative, identifies and segments audiences with unique messaging and delivers a multi-channel approach
  • Supports the development and execution of strategic communications plans that promote engagement and facilitates adoption of new processes, technologies, and ways of working
  • Works with key leaders to help them share their vision and voice
  • Develops communications, including but not limited to talking points, emails, voicemails, videos, presentations, and internal collateral materials
  • Develops communications for the firmwide audience to bring awareness to changes and progress underway, promoting successes and introducing new and updated services
  • Leverages internal change champions at the local level by supporting them with actionable communications and resources
  • Supports key conference calls/meetings through strategic agenda development, presentation guidance and sharing key takeaways
  • Works with stakeholders to continuously assess progress made against goals and adjust strategy and plans accordingly
  • Other duties as required


Qualifications, Knowledge, Skills and Abilities:

Education:

  • Bachelor's degree AND five (5) or more years of strategic internal communications, journalism, marketing, or public relations experience required; with a focus in Communications, English, Journalism, or Public Relations, preferred OR
  • High School Diploma or equivalent AND eight (8) or more years of strategic internal communications, journalism, marketing, or public relations experience, required

Experience:

  • Change management experience, preferred
  • Prior experience working in a professional services environment, preferred
  • Experience with change management principles, preferred

Software:

  • Proficient in the use of Microsoft Office Suite, required
  • Advanced proficiency of Word and PowerPoint, preferred
  • Proficient in the use of SharePoint and OneDrive, preferred
  • Experience and understanding of content management systems, preferred

Other Knowledge, Skills & Abilities:

  • Exceptional project management skills
  • Excellent written and verbal communication skills with an understanding of AP style guidelines; active listening skills; solid editing skills
  • Exceptional attention to detail and commitment to producing high-quality work
  • Strong interpersonal skills; ability to work independently and collaboratively within a team environment
  • Ability to effectively manage evolving priorities, multiple projects, and deadlines in a fast-paced environment
  • Flexible and adaptable; able to work in ambiguous situations
  • Knowledgeable about emerging communications trends and tactics
  • Ability to take complex thoughts and synthesize them into clear and concise communications for a variety of audiences

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $95,000 - $105,000
NYC/Long Island/Westchester Range: $95,000 - $110,000
California Range: $95,000 - $110,000
Colorado Range: $95,000 - $105,000


All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, disability, protected veteran status, or any other classification protected by law.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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