Our Story:
Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.
DFR is part of the Climate and Sustainability Technology segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.
DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.
Job Title: Senior Product Manager, Aftermarket Parts
Location: Richmond, VA or Conyers, GA
What we're looking for:
We are looking for a Senior Product Manager who will be responsible for managing and defining overall product strategy for Dover Food Retail enterprise-wide parts portfolio covering both Hillphoenix and Anthony brands. He/she would be responsible for cross functional leadership in defining core aftermarket portfolio driving future growth, value proposition, market positioning, strategic pricing, complexity reduction and overall roadmap development to drive margin and share of parts portfolio. This role will support commercial and customer experience teams to drive strong customer intimacy and aftermarket replacement/retrofit programs to drive parts business growth. This role will also collaborate and work closely with sourcing, operations and core product management team in filling portfolio gaps and working through key NPD launch deliverables relating to aftermarket parts. The role requires strong business acumen, analytical skills, collaborative and cross functional leadership skills. This role will have matrixed leadership of business analysts who are currently part of the aftermarket parts customer support team.
What you'll be responsible for in this role:
Core Portfolio Definition, Market, Customer & Competitive Analysis
Aftermarket Sales Support & Customer Experience
Monthly Business Reviews, Process Development and Deployment
What are the basic qualifications?
What are the preferred qualifications?
To be a great fit for this role:
How We Define Our Values and Why You Should Join Our Team:
The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences: our shareholders, customers, prospective employees and especially to ourselves.
These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.
What's in it for you?
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The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.
Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.