Job Information

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF TRANSPORTATION, REGION 1 TMC & HELP TRUCKS DIVISION, KNOX COUNTY

This position is in the Region 1 Division - Region 1 TMC & Help Trucks Section.

This classification currently has a starting salary of $3,555.35 per month which includes an additional 14.1% added assignment differential hazardous nature of the job responsibilities and the irregular shift.

Qualifications

1. Have a good moral character, as determined by investigation;
2. Complete a criminal history disclosure form in a manner approved by the appointing authority;
3. Agree to release all records involving their criminal history to the appointing authority;
4. Supply a fingerprint sample in a manner prescribed by the TBI for fingerprint based criminal history records check;
5. Submit to and pass a pre-employment screening test for use of illegal drugs;
6. Possess a valid motor vehicle operator's license at the time of employment. The applicants drivers license must not have been suspended or revoked based on speeding, moving violations, contributing to an accident, driving while license cancelled, or similar safety-related reasons at any time during the ten (10) years immediately preceding the time of appointment;
7. Upon appointment, successfully completed a prescribed course of instruction.

Summary

Responsibilities

1. Learns to administer first aid to victims at incident scene according to first responder guidelines.
2. Learns to respond appropriately during medical, roadside, work site and other emergencies as required.

1. Learns to make decisions involving assigned work tasks to include the quality and application of equipment, materials, and labor to ensure accomplishment of assigned goals within established performance guidelines.
2. Learns to decide appropriate actions to be taken at incident scenes that may affect personal and/or public safety to notify appropriate authorities.
3. Learns to determine the need for alternate routes to eliminate and/or minimize traffic congestion.
4. Learns to decide at incident scene the appropriate emergency response agency needed, including but not limited to law enforcement, EMS, or fire department.
5. Learns to determine incident traffic control devices needed to secure incident scenes according to state and federal standards.

1. Learns to push or pull disabled vehicles from travel lanes to restore normal traffic conditions.
2. Learns to operate a highway response vehicle while responding to freeway incidents and emergency situations in accordance with state and federal laws and agency policy and procedures.
3. Learns to operate a highway response vehicle in a variety of environmental conditions in accordance with safety procedures.
4. Learns to operate a highway response vehicle in the most effective manner to minimize traffic congestion in accordance with state and federal laws and agency policy and procedures.

1. Learns to estimate general material, labor, time and equipment requirements to expedite clearing the incident scene.

1. Lifts and carries job related equipment and materials including but not limited to roadway, accident, and vehicle debris in a variety of environmental and physically demanding conditions.
2. Lifts and carries job related equipment and materials, including but not limited to a 3 1/2 ton hydraulic jack (weighing 75 pounds), truck tires, oil absorbent, and multiple traffic cones, in a variety of environmental and physically demanding conditions.
3. Climbs and/or balances on vehicles, slopes, hills, roadway structures of varying heights to complete tasks in a variety of environmental conditions.
4. Walks, hikes, and/or crawls through incident sites possibly including rough terrain and obstacles to complete tasks in a variety of environmental conditions.
5. Stands and sits for extended periods of time to maintain work zone safety.

1. Learns to communicate with the public in a positive and helpful manner providing both assistance and public safety information.
2. Learns to describe the severity of an accident scene, condition of motorists involved in an accident, the presence of hazardous materials, and roadway conditions to appropriate emergency personnel arriving on scene to facilitate emergency response.
3. Learns to transmit messages to law enforcement, fire, emergency medical, towing services, and hazardous materials handling agencies using both vehicle and remote radio communications equipment to request appropriate assistance.

1. Completes required annual training events and developmental activities to learn new procedures and increase job proficiency as directed.
2. Maintains required level of certification in emergency vehicle operations, first responder, CPR, and maintain required driver's license.

1. Learns to identify abandoned vehicles for possible law enforcement follow up and/or vehicle removal.
2. Learns to identify possible transportation and public safety issues by observing traffic flow and motorist actions.
3. Learns to identify hazmat symbols on vehicles involved in accident or abandoned for immediate action and report to supervisor.
4. Learns to identify emergency situations that prevent immediate removal of vehicles from travel lanes including injury accidents, fatalities, or crime scenes.
5. Learns to identify equipment needed at incident scene to effectively clear traffic lanes and report to assigned supervisor.

1. Learns to position and place tow chains to properly relocate vehicles from travel lanes.
2. Learns to carry traffic control devices to and from different areas of the worksite to set up proper work zone in an efficient manner.
3. Learns to operate basic hand tools including air tools, wrenches, screw drivers, hammers, pry bars and other similar tools.

1. Learns to obtain status information from supervisor and TMC Operator regarding status of current roadway incidents on assigned route.
2. Learns to collect necessary information at incident scene including lane closures, motorist conditions, equipment needed, status of emergency response, and other necessary information to determine required action.

1. Learns to monitor materials, equipment, and resources to ensure sufficient quantities to fulfill job duties.
2. Learns to monitor multiple communication devices to identify incidents requiring response.
3. Learns to monitor work environment and road conditions by patrolling assigned route to identify safety hazards including hazardous materials, traffic control, maintenance issues, and emergency response to report to appropriate agency.
4. Learns to monitor traffic congestion to identify delays, incidents, and unusual traffic patterns to report to assigned supervisor and peers.

1. Learns to perform routine maintenance on assigned vehicle including but not limited to topping off fluid levels and maintaining tire pressure.
2. Learns to perform minor repairs on disabled vehicles including but not limited to jump starts, adding fluids, tire repair, and other similar duties.
3. Learns to perform routine troubleshooting for vehicles to address basic issues as required.

1. Learns to incorporate last minute and unscheduled tasks into current workload to ensure timely and accurate completion of work.

1. Learns to secure assigned equipment, fuel supplies, and vehicles as per work unit policy to ensure it is not lost, damaged, and/or stolen.

1. Learns to transmit messages to TDOT dispatcher using both vehicle and remote radio communications equipment to request appropriate assistance.
2. Learns to describe the incident scene upon arrival, including location, vehicle type, license plate number, and initial assessment to TMC personnel for reporting purposes.
3. Learns to describe the status of the incident scene, what actions were used for traffic control, and what service was provided at incident conclusion to TMC personnel.
4. Reports the need for major vehicle repairs and malfunctions of safety equipment to supervisor.
5. Reports any damaged, broken, or lost tools and equipment to supervisor.
6. Provides prior notice to supervisor documenting unavailability for assigned schedule.
7. Meets with supervisors and coworkers as required to receive updates and information related to work activities.

1. Learns to perform scheduled pre-use and/or post-use inspection of equipment and vehicles to ensure proper functionality and safety.
2. Learns to inspect bridges, tunnels, guard rail, overpasses, and other roadway structures after incident to notify proper authorities.

1. Reports internal and external conflicts, complaints, and other issues to assigned supervisor or appropriate reporting authority as required.

1. Learns to operate employee self-service database to maintain and view personal employment data.
2. Learns to key messages in a variety of electronic message boards.

1. Learns to communicate politely and courteously with coworkers, supervisors, and other business partners to ensure a positive and productive work environment.

1. Learns to record the mileage of assigned vehicle for state management and documentation of cost.

Competencies

1. Dealing with Ambiguity
2. Learning on the Fly
3. Problem Solving
4. Timely Decision Making
5. Action Oriented
6. Composure
7. Customer Focus
8. Integrity and Trust
9. Self-Development

1. Basic knowledge of customer and personal service.
2. Basic knowledge of diesel and gasoline engine vehicles.
3. Basic knowledge of vehicle maintenance and minor repair.
4. Basic knowledge of tools utilized in vehicle maintenance and repair.
5. Basic knowledge of emergency management response procedures.
6. Basic knowledge of telecommunications including two way radios, cell phones, and other communication devices.
7. Basic knowledge of traffic flow and roadway layout for assigned area.

1. Active Learning Skills.
2. Active Listening Skills.
3. Critical Thinking Skills.
4. Speaking Skills.
5. Coordination Skills.
6. Service Orientation Skills.
7. Time management skills as they apply to self.
8. Basic skill in the application of vehicle maintenance.
9. Basic equipment selection skills.
10. Basic skill in the operation and control of equipment utilized in highway incident management.
11. Basic skill in the application of minor vehicle repairs.
12. Basic troubleshooting skills.
13. Basic judgment and decision making skills.
14. Basic skill in the management of material resources as assigned daily.

1. Deductive Reasoning
2. Memorization
3. Oral Comprehension
4. Oral Expression
5. Problem Sensitivity
6. Spatial Orientation
7. Speed of Closure
8. Written Comprehension
9. Arm-Hand steadiness
10. Finger Dexterity
11. Control Precision
12. Manual Dexterity
13. Multilimb Coordination
14. Rate Control
15. Reaction Time
16. Response Orientation
17. Speed of Limb Movement
18. Wrist-Finger Speed
19. Dynamic Flexibility
20. Dynamic Strength
21. Explosive Strength
22. Extent Flexibility
23. Gross Body Coordination
24. Gross Body Equilibrium
25. Stamina
26. Static Strength
27. Trunk Strength
28. Auditory Attention
29. Depth Perception
30. Far Vision
31. Glare Sensitivity
32. Hearing Sensitivity
33. Near Vision
34. Peripheral Vision
35. Sound Localization
36. Speech Clarity
37. Speech Recognition
38. Visual Color Discrimination

Tools & Equipment

1. 12,000-15,000 GVWR Truck, 4wd, with push bumper with service body and arrow board/message board
2. Portable trailer mounted arrow board
3. Portable trailer mounted message board
4. Sand Spreader to distribute at accident scene
5. Air compressor
6. Air impact tools
7. Heavy duty floor jack
8. Mechanic hand tools
9. Traffic control devices
10. Gas operated blower
11. Electrical jump boxes
12. Electrical jump cables
13. Chain Saw
14. Two-way radios
15. First Response Emergency Medical Kit

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

**Agencies may allow an exception based on other factors.