We are one of the world's leading manufacturers of water heating and water treatment technologies in the world. We are a $3.5 billion company with 140+ years history and we employ more than 12,000 individuals globally who pride themselves on providing the world with innovative water technology. We are committed to Continuous Improvement, not just in our factories or processes, but in our people.
To provide highly complex technical/troubleshooting assistance, product information, warranty assistance, and parts order processing which requires in depth technical product knowledge of a minimum of three product lines of water heaters. Primarily deals with service professionals or engineers, some facility management and homeowners. Customers with high demands on single and multiunit applications. Customers are general contractors, service professionals, facility maintenance personnel, architects, engineers and other professionals responsible for ensuring equipment is ordered, installed, maintained, and functional. Technical Specialists work to assist callers in repair rather than replacing equipment. Product specific paid training is provided. The liability to provide top quality technical support is much greater due to the product's capacity, the environment that it is in, and the type of questions asked.
Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.