This position is eligible for a hybrid (both remote and onsite) telework arrangement. Candidate's permanent residence must be in Minnesota or Wisconsin.

We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services.

We are committed to supporting a diverse workforce that reflects the communities we serve.

Join an award-winning wastewater industry leader in protecting our environment! Metropolitan Council Environmental Services (MCES) operates and maintains the wastewater collection and treatment system in the Twin Cities metropolitan region. It also provides coordinated long-range water supply planning, and air and water quality monitoring to meet future needs. MCES treatment plants consistently earn state and national awards for complete compliance with their environmental permits. MCES received a Governor's Award as a Great Place to Work.

To find out more about the Environmental Services division, please click on the link for more information: .

How your work would contribute to our organization and the Twin Cities region:
The Training Specialist will provide outstanding instructional design and development of content, and in-person training support of Environmental Services workforce development and continuous improvement initiatives.

• Design, develop and maintain training content for training programs using a variety of instructional methods and media.
• Author, publish and maintain standard operating procedures and additional types of job aids, including checklists, flowcharts.
• Participate in the administration and coordination of training programs.
• Analyze training needs in assigned situations to determine the difference between the actual and desired performance. Analysis may include interviews, surveys, and observation of performance.
• Build and maintain positive relations with Environmental Services managers and supervisors to uncover and respond to training needs.
• Facilitate instructor-led training events with internal and external trainers.
• Perform other duties as assigned.

An Associate's Degree in technical writing, education, human resources development, industrial relations, psychology, social sciences, business, or a related field AND five (5) or more years of experience designing and developing training content and job aids.

• Experience working with subject matter experts in wastewater treatment systems or other industrial settings.
• Proficient in the use of Articulate 360, Questionmark Online Assessment Platform, Adobe Creative Cloud, SumTotal Learning Management System, and Adobe Captivate for authoring, editing, and implementing training content and assessments.
• Experience creating standard operating procedures.
• Proficient in the use of Arbortext Editor and Arbortext Content Manager.
• Experience using audio and video equipment in industrial settings.
• Completion of OSHA 10 and/or OSHA 30 training.
• Skilled at authoring high-stakes assessments.
• Skilled at leading job and task analysis using the Developing a Curriculum (DACUM) method.

• Knowledge of job aid types and application of job aids.
• Knowledge of instructional design authoring tools and techniques.
• Knowledge of Sumtotal learning management systems (LMS).
• Knowledge of performance-based assessment design and development, and knowledge assessment design and development.
• Skilled at authoring standard operating procedures and accompanying trainer notes for use during structured on-the-job training in the field.
• Skilled at troubleshooting issues with display monitors and audio, tablets, and laptops before and during training sessions.
• Interpersonal skills with the ability to develop strong working relationships.
• Verbal and written communication skills to include public speaking.
• Organizational and administrative skills.
• Skills in Microsoft PowerPoint, Microsoft Word, Excel, Outlook, and SharePoint.
• Ability to inspect and set up safety training equipment for training use in classroom and work settings.

• We offer the opportunity to make a difference and positively influence the Twin Cities metropolitan area.
• We encourage our employees to develop their skills through on-site training and tuition reimbursement.
• We provide a competitive salary, excellent benefits, and a good work/life balance.

Union/GRADE: American Federation of State, County, and Municipal Employees (AFSCME)/Grade G
FLSA Status: Exempt
Safety Sensitive: No

What your work environment would be:
Work is regularly performed in a normal office environment but may occasionally be performed in the field. Position is occasionally required to travel locally by car. There is occasional exposure to wet, humid conditions, moving parts or equipment, fumes or airborne particles, and outdoor weather conditions. Position may occasionally work in high, precarious places. Position is exposed to moderate noise. Position may set up training equipment which involves lifting, bending and twisting. Position may enter confined spaces on occasion.

What steps the recruitment process involves:

1. We review your minimum qualifications.
2. We rate your education and experience.
3. We conduct a structured panel interview.
4. We conduct a selection interview.