Please contact your Administrator to change your authorization settings.
It's an exciting time to join IFF as our Technical Service Account Manager. The TSAM will be directly responsible for providing technical service to existing and new customer accounts within the Carbohydrate Processing and Fuel Alcohol markets.
Key responsibilities include (but are not limited to):
- Help customers optimize enzyme/yeast performance through routine plant visits to perform process audits and lab analysis.
- Provide training and guidance to the customer for product selection and application optimization.
- Analyze process and lab data to make recommendations for improvement to the process.
- Develop tools or models to improve data analysis.
- Help develop and execute account plans.
- Assess business development opportunities from a commercial and technical perspective.
- Establish/maintain strong contacts both externally (at customer) and internally with sales, marketing, R&D.
Requirements
- BS or MS in science (Biology, Microbiology, Chemistry, etc.) or technical (Engineering, etc.) discipline.
- 3-4 years of relevant experience in an industrial biotechnical environment (Enzymes, food, fuel alcohol, etc.).
- Outstanding analytical skills.
- Proficiency with Office.
- Proficiency with JMP or other statistical program preferred.
- Customer service focus with an ability to develop/maintain relationships.
- Self-motivated and results oriented.
- Strong organizational skills, able to prioritize in a dynamic environment.
- Ability to travel 50% or more.
At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit: https://www.iff.com/responsibilities/diversity-equity-inclusion to learn more.
Nearest Major Market: Cedar Rapids
It is IFF's policy to comply with applicable federal, state and local laws and to provide equal employment opportunity to Company employees and applicants for employment, regardless of race, color, creed, religion, gender, sexual orientation, gender identity or expression, national origin, marital or civil union status, pregnancy, ancestry, citizenship, age, military or veteran status, protected disability, genetic characteristics, HIV status or any other characteristic protected by law. This policy applies to all aspects of the Company's employment practices, including but not limited to, recruiting, hiring, training, transfers, promotions, compensation and terminations. Any employee requiring an accommodation of a protected disability should notify management or his or her Human Resources Representative. Employees with questions or concerns about discrimination in the workplace are encouraged to bring these issues to the attention of his or her Human Resources Representative or any other member of management. Appropriate disciplinary action up to and including termination may be taken against any employee who violates this policy.