Position Description

PAR Technology has an exciting opportunity! The Sr. Billing Analyst plays a crucial role in supporting intelligent, financially sound decision making for our Revenue-generating functions. Reporting to the Manager, Billing, this person will have demonstrated strong accounting, analytical, project management skills, and the ability to think strategically. This person will be a quick thinker and doer. This role is a pivotal role for PAR to help our business move forward in a big way. This person will support strategic projects of varying nature to enable revenue recognition efficiencies. This person must be an initiative-taker willing to do analytics themselves.

Position Location

Remote

Pay Band

The hourly rate range for this position is $24.03 USD (US)- $26.44 commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

What You will Do and Be Responsible For

• Maintain the billing process as a part of a team to maintain accurate and timely recognition of revenue.
• Be a versatile team player that can perform various tasks ranging from routine close procedures to complicated ad-hoc projects.
• Liaise with commercial product teams and FP&A to promote results-driven decision making.
• Create new customer accounts.
• Reconcile difficult customer accounts, while resolving any related customer concerns.
• Engage customers professionally via video or phone to resolve inquiries.
• Maintain and update Customer contact information, including electronic contact to ensure automation of correspondence .
• Support the Billing Manager with development and maintenance of KPIs.
• Analyze systems and data for areas of opportunities and make recommendations for improvements.
• Leverage excel for various reconciliations and analytics.
• Support billing reporting deliverables with accuracy and timeliness.
• Support various process and system data movements.
• Facilitate approvals and process credits where appropriate.
• Negotiate complex customer disputes to resolution and document root cause.
• Provide advanced subject matter expertise as it relates to billing matters.
• Be willing to work occasional overtime as needed to support PARs strategic initiatives.

Core Qualifications

• Experience in billing or a similar financial analyst role.
• Experience with billing software and enterprise resource planning (ERP) systems.
• Excellent analytical and problem-solving skills with a keen eye for detail.
• Proven ability to identify and resolve billing discrepancies.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to work independently and manage multiple tasks effectively.
• Solid proficiency in Microsoft Excel, pivot tables, V-lookups, intermediate mastery
• Ability to work with minimum supervision, prioritize tasks and manage simultaneous assignments under tight deadlines and in a fast-paced environment

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