Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

$22ph

RESPONSIBILITIES

• Process print requests utilizing Digital Storefront software.
• Ensure that copiers are properly maintained via daily quality inspections. Load copiers with paper on a daily basis and replenish toner cartridges as needed.
• Place services calls on equipment and follow-up when needed.
• Produce printed materials such as posters, manuals, table tents and other business-related materials.
• Maintain copier usage, service records, and job tracking for monthly management reports.
• Maintain inventory list of all copier / finishing supplies and order as needed.
• Adherence to a strict confidentiality policy, ensuring client documents remain safe and shredding all waste or left over originals.
• Manage the inventory and replenishment of supplies.
• Maintains compliance with corporate, safety, security and regulatory policies.
• Maintains work areas in a clean, safe and organized state including all work rooms & storage areas.
• Operate all finishing equipment: Binding, cutting, folding, lamination, scoring, trimming etc.
• Communicate all daily activity and or issues to the manager without delay.
• Setup / troubleshoot client files for printing utilizing Adobe software.
• Answer client questions via walk-in, e-mail, and telephone in a timely manner while providing an exceptional customer service experience at all times.
• Ensure safety and security procedures are followed at all times.
• Other duties as assigned by manager

QUALIFICATIONS

High School diploma or equivalent (GED).

• Displays excellent communication skills both verbal and written.
• Minimum 1-5 years of copy experience required.
• Minimum 1+ year customer/office services experience required.
• Proficient with Microsoft Office and Adobe Acrobat.
• Excellent organizational skills.
• Strong work ethic; diplomatic; team- and service-oriented; builds strong working relationships.
• Consistently demonstrates professional demeanor, appearance and attitude.
• Anticipates challenges and key deliverables well in advance of deadline; adept at forecasting needs and plans workload and calendar accordingly; performs tasks with a sense of urgency and consistently meets deadlines.
• Demonstrated ability to be flexible and adapt to an ever-changing work environment.
• Ability to effectively work individually or in a team environment.
• Attention to detail.
• Must be able to lift up to 50+ pounds.