JOB SUMMARY:

The Site Medical Director serves as clinical leadership at the CBHC site to which they are assigned. They provide direct supervision to clinical providers and their teams. This individual works closely with the site Director of Operations as well as a multidisciplinary clinical and operations team to ensure highest clinical quality, smooth patient flow, optimized patient access and cost-effective utilization. Additionally, they provide direct clinical care to patients, based upon their specialty training, through an interdisciplinary and collaborative approach that takes into consideration the psychosocial aspects of both health and disease. Responsible for managing all medical providers including staff physicians, nurse practitioners, and physician assistants.

MAJOR DUTIES AND RESPONSIBILITIES:

STRATEGIC LEADERSHIP

* Works collaboratively with the Director of Operations and Director of Nursing to ensure highest clinical quality, smooth patient flow, optimized patient access and cost effective utilization as well as financial sustainability

PERFORMANCE MANAGEMENT

* Provides medical direction and oversight to the providers and at the assigned office site

* Assists in the supervision of clinicians (NP, PA, physician) including doing chart audits

* Performs peer review audits regularly.

* Discusses any critical clinical questions with Chief Medical Officer (CMO).

* Discusses any provider related issues with the CMO, including performance concerns that might lead to steps in the corrective action plan process.

RESOURCE, STAFF, AND BUDGETS

* Works with the Chief Medical Officer on interviewing, on-boarding, and orientation of new providers

* Effectively hires and manages team members while coaching for development opportunities.

* Completes annual evaluations.

* Assesses opportunities for expanded patient access and improvements in provider activity.

COMPLIANCE, POLICY, AND PROCEDURES

* Works with Director of Operations and Director of Nursing in continuous readiness and implementation of Joint Commission standards

* Participates in important organizational initiatives including but not limited to PCMH and Meaningful Use

* Is responsible for initiation and completion of clinical quality improvement activities, including counseling clinicians about performance and compliance issues. This also includes completion of at least one documented PDSA cycle per year that strives to improve clinical care or operations at the assigned office site

* Shows meaningful progress toward quality improvement goals

* Knowledge of all clinical regulations and requirements for participation in programs.

* Provides appropriate certification, licensing, and credentialing with various funding sources.

* Knowledge of clinical operations including workflow and scheduling.

COMMUNICATION

* Participates in internal committees and teams as requested

* Serves as liaison between the clinicians and other staff

* Attends Operations Excellence Council meetings

* Attends Quality Excellence Council meetings

* Liaison to, or member of, organizational committees as appropriate.

* Liaison to other internal Chase Brexton departments.

PATIENT FOCUS

* Demonstrates professionalism and integrity in all aspects of administrative work and patient care

* Effectively engages patients in their care

* Makes sure that patient calls are returned (by self or other staff) within 2 working days

WORK GROUP EFFECTIVENESS

* Fosters a collaborative work environment

* Fosters an environment for self-direction and correction.

* Highlights learning, both formal and informal, that occurs.

* Balances focus on final results with focus on team, community, and collective effort.

* Excellent team building and employee development skills.

* Ability to work effectively with diverse populations.

* Demonstrated effective leadership skills in facilitating and leading cross-functional teams.

* Ability for flexibility to meet with providers outside standard business hours as needed.

PROBLEM SOLVING AND DECISION MAKING

* Provides high quality clinical care in a multidisciplinary environment

* Uses diagnostic testing appropriately yet cost-effectively and provides appropriate treatment.

TEAMWORK

* Participates in telephone after hours rotation.

WORKPLACE COMPUTER AND EQUIPMENT

* Maintains complete and comprehensive documentation

DEPENDABILITY AND RELIABILITY

* Number of billed encounters is not substantially lower than the median number among their peers (after adjustment for FTE status and other pertinent factors)

PLANNING AND ORGANIZING

* Ability to analyze and present data to influence behavior, stimulates innovation, promote best practices, and drive organizational change.

* Ability to work independently and manage multiple priorities.

* Ability to persuade others and gain commitment.

* Ability to manage project components to meet deadlines.

SKILLS AND ABILITIES:

* Ability to work harmoniously with diverse groups of individuals required

* Using quality, operational, and financial data provided, provides clinical, operational, and financial oversight to the assigned site, in conjunction with the Director of Operations.

* Ability to work with a multidisciplinary leadership and clinical team

* Skill in interacting with various levels of health care leadership both within and outside of the organization.

* Computer skills including Microsoft office suite, electronic medical records and practice management system

EDUCATION AND/OR EXPERIENCE:

* Experienced primary care physician (family practice or internal medicine) with at least 3 years (5 preferred) of clinical experience in primary care and demonstrated leadership skills and potential.

* Appropriate Maryland licensure and clinical certification

* Active X license

* Interest in and/or experience in community health settings

* Experience working in a diverse environment

* Excellent communication and team skills required.

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