This is a benefited, exempt position generally working Monday-Friday from 8am-5pm and as needed. Located in La Jolla at the Anderson Medical Pavilion (AMP). Participates in the Director Incentive Plan.

Join Scripps Health as Director, Clinic Operations at the Anderson Medical Pavilion (AMP) where you will be responsible for overseeing the daily operations and the dyad role for Cardiology, including financial and operational performance, service excellence, and internal communications.

You will work with the management staff of the practice unit and departments to coordinate strategic planning of business units and the ongoing development and productivity of the physician office practices and non-physician staff. Provide leadership and direction to managers, supervisors, and leads to ensure smooth and efficient daily operations, quality outcomes, and internal and external customer service.

You will be responsible for financial, quality/safety and patient experience outcomes. Work in partnership with Clinic leadership to problem solve (A3s), standardize, and provide oversight.

Working collaboratively with the RN Director and leadership team, you will be responsible for patient satisfaction as measured by Press Ganey where you will play an integral part in the smooth functioning of Cardiology & AMP.

#LI-EE1

Required Education/Experience/Specialized Skills:

• Four years of direct management experience in the healthcare industry.
• Ability to effectively direct healthcare business and operational practices.
• Ability to develop long-term plans for healthcare operations.
• Strong computer skills, including knowledge of MS Word, Excel, PowerPoint, and other applicable systems.
  

Preferred Education/Experience/Specialized Skills/Certification:

• Bachelor's degree
• Specific skills/experience in practice unit's medical specialties
• Four years of outpatient ambulatory management experience
• Epic EHR experience