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Job Title: Customs Brokerage Senior Project Portfolio Manager
Job Location: Anywhere within the United States, preferably near a DHL Global Forwarding facility
DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at
We have an exciting opportunity for a Customs Brokerage Senior Project Portfolio Manager who will be responsible for managing the Customs Brokerage Project Portfolio for the US Customs Brokerage product. This position will report to the Head of CDZ Business Optimization and Program Manager.
Key Responsibilities:
- Manage medium to large Projects based on PMI methodology
- Work with cross-functional teams including Air/Ocean/IT/Finance
- Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
- Delegating tasks on the project to employees best positioned to complete them
- Presenting effective decisions to management when presented with multiple options for how to progress with the project
- Serving as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy
- Communicating with executives or the Steering Committee to keep the project aligned with their goals
- Performing quality control on the project throughout development to maintain the standards expected
- Adjusting schedules and targets on the project as needs for the project change
- Manage the documentation, collection, evaluation, and communication of changes to existing functional specifications between business and I.T.
- Delegate tasks to individual Project Managers/Workstream Owners, setting clear standards for their work that they will use to integrate each task into a completed project.
- Provide relevant (to the projects and roadmap) and frequent reporting to Management
- Create standards for project management within US Customs Brokerage which includes working with training department in creating documentations
- Standardize project management tools including Charters, Issue Logs, Risk Logs, and various other tools
- Risk/Impact Analysis, Communications Plan, Change Control, Stakeholder Management, Project Closure including Lesson's Learned and integration of improvements into standards
Skills / Requirements:
- BA/BS preferred or minimum of 5 years business including 3 years of logistics / freight forwarding and / or customs brokerage industry experience
- PMP Certification
- Exceptional communication skills (verbal, written, presentations)
- Proficient computer skills: MS Excel, PowerPoint, MS Project and Visio (Power BI a plus)
- Demonstrated leadership ability to include driving project deadlines, employee engagement. Strong ability to develop, coach, train, and mentor staff to success
- Ability to take ownership within areas of product expertise to help drive project success
- Interpersonal skills
- Decisiveness
- Problem-solving skills
- The ability to delegate effectively
- Time management skills
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK !
WHY DOES THIS MATTER TO YOU?
- It means that when you partner with DHL Global Forwarding you're working with an ethical and socially responsible company.
- We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
- And that's why external organizations have granted us different accolades for our people practices
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
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Equal Opportunity Employer, Disability/Vets. for EEO Statements and Reasonable Accommodations.