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Hall Supervisor (Residential Treatment)
Mukwonago, WI / Milwaukee, WI
Job Description
The mission of Norris, Inc. is Transforming lives through the power of connection and healing.
Are you looking for an employer that is innovative and trauma informed? Are you looking for a job that is going to be challenging and rewarding all at the same time? Well you’ve come to the right place! When you choose a career with Norris, you walk away every day knowing that you had a positive impact on the lives of others. The Norris team strives to provide the best quality care to youth and families by making meaningful connections and providing a safe space for individuals to heal. We engage those we serve, our colleagues and our community with respect, compassion and acceptance.
Under the supervision of a Group Care Program Manager, the Hall Supervisor (HS) oversees the milieu and the day-to-day operations of an assigned hall/building in accordance with Norris policies, protocols, and procedures, licensing requirements, placing agency expectations and best practice standards. The HS ensures that hall services address youth needs according to their personalized plans (i.e., treatment, learning, etc.), helps employees implement trauma informed principles, uses and teaches de-escalation techniques, and serves as an overall resource for the hall and leadership team. The HS directly supervises an Assistant Supervisor, Lead Residential Care Specialist and Residential Care Specialists. The HS periodically serves in the Leader on Duty (LOD) role.
The HS ensures sensitivity to the ethnic and cultural diversity of youth, families and employees while effectively communicating and promoting the philosophy, goals, policies, and procedures of Norris. As a 24/7 treatment program, the HS position requires the individual to work a flexible schedule in order to support the needs of their hall and the program and understands that their schedule is subject to change to meet the program’s evolving needs at any time, including nights, weekends and holidays.
Other Benefits to Consider:
EEO
Norris is an equal opportunity employer. All employment decisions are made without regard to race, religious creed, color, age, sex, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information or other classification protected by applicable federal, state, and local laws and ordinances.
Are you looking for an employer that is innovative and trauma informed? Are you looking for a job that is going to be challenging and rewarding all at the same time? Well you’ve come to the right place! When you choose a career with Norris, you walk away every day knowing that you had a positive impact on the lives of others. The Norris team strives to provide the best quality care to youth and families by making meaningful connections and providing a safe space for individuals to heal. We engage those we serve, our colleagues and our community with respect, compassion and acceptance.
Under the supervision of a Group Care Program Manager, the Hall Supervisor (HS) oversees the milieu and the day-to-day operations of an assigned hall/building in accordance with Norris policies, protocols, and procedures, licensing requirements, placing agency expectations and best practice standards. The HS ensures that hall services address youth needs according to their personalized plans (i.e., treatment, learning, etc.), helps employees implement trauma informed principles, uses and teaches de-escalation techniques, and serves as an overall resource for the hall and leadership team. The HS directly supervises an Assistant Supervisor, Lead Residential Care Specialist and Residential Care Specialists. The HS periodically serves in the Leader on Duty (LOD) role.
The HS ensures sensitivity to the ethnic and cultural diversity of youth, families and employees while effectively communicating and promoting the philosophy, goals, policies, and procedures of Norris. As a 24/7 treatment program, the HS position requires the individual to work a flexible schedule in order to support the needs of their hall and the program and understands that their schedule is subject to change to meet the program’s evolving needs at any time, including nights, weekends and holidays.
Other Benefits to Consider:
- Great health, dental, and vision insurance for eligible employees.
- HSA Option where the company will contribute up to $500 annually for an individual plan or $1,000 annually for a family plan.
- Tuition Reimbursement (after one year of service)
- Advance Pay Option
- Great PTO benefits!
- Holidays and Birthday PTO day
- Mileage Reimbursement
EEO
Norris is an equal opportunity employer. All employment decisions are made without regard to race, religious creed, color, age, sex, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information or other classification protected by applicable federal, state, and local laws and ordinances.
Special Notes/Instructions
Must successfully complete a caregiver background check, fingerprint scan, physical exam and drug screen. A regular, valid WI driver license is required; eligible to operate Norris vehicles is preferred.
Job Summary
Start Date
ASAP
Employment Term and Type
Regular, Full Time
Hours per Week
40-45
Work Hours (i.e. shift)
Responsible for 1st/2nd Shift
Salary and Benefits
$45,000 - $64,000
Wage is based on education and required experience factors. Generous benefits include: Paid time off within 30 days of hire; paid holidays; medical/dental/vision insurance; 403(b) retirement savings plan; life/disability insurance; tuition reimbursement; gas stipends; flexible work schedule.
Required Education
Associate Degree
Required Experience
7+ years
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