CCA partners with the Commonwealth of Massachusetts to provide supportive temporary emergency shelter to families under the Executive Office of Housing and Livable Communities' Emergency Assistance program. Our shelter program is part of the Commonwealth's response to a rapidly growing number of unhoused families, including thousands of families migrating from Haiti due to natural disasters and civil unrest, whose primary language is Haitian Creole. CCA and our partners provide linguistically and culturally appropriate case management and nurse triage support, connecting families with services such as insurance, health care, nutrition assistance, schools, daycare, immigration legal aid, as well as pathways to work and housing navigation.
The Regional Director, Family Emergency Shelters, oversees several family shelter sites, providing direct supervision for Site Managers (CCA employees) and high level oversight for all contracted vendor staff supporting the shelter program. They are accountable for ensuring families move through the shelters into long-term housing in a timely way, as well as obtain work permits and find jobs, with CCA meeting or exceeding goals.
The Regional Director oversees housing navigation initiatives to ensure the rapid re-housing of families, and serves as an expert housing resource across the program. They develop and deliver trainings for CCA and vendor staff on housing navigation resources and approaches, identify and cultivate housing sources, ensure continuous improvement in housing navigation efforts, and serve as an expert consultant on specific family cases.
Provides direct supervision for CCA site manager and potentially other CCA staff.
Provides indirect supervision for contracted vendor staff affiliated with the emergency shelter.
Required Experience: