Title: TRIO Academic Advisor
Division Name: Academic Affairs
Department: Student Support Services University College
Campus Location: Normal, IL

The purpose of the TRIO/ Student Support Services academic advisor in University College is to support the retention and graduation of participants of the TRIO / Student Support Services Program. The advisor makes course recommendations and gives academic and personal advice to all assigned students so that they may persist at and graduate from Illinois State University. Advisor must provide accurate and realistic academic information, and support to an assigned caseload.

Advisors must accurately interpret and relay academic policies and requirements ISU's general education or the Illinois Articulation Initiative, as well as major/minor plans of study. Academic Advisors are expected to have broad and general knowledge about all majors/minors at Illinois State as well as knowledge of additional support services that may be of use to TRIO / SSS students.

University College supports Illinois State's core values as they relate to inclusion, racial equity, and social justice. Given the diversity of our student population, we actively recruit and retain talented individuals to meet this need. We believe the greater the variety of perspectives, the more innovation, productivity and empathy our organization fosters.

We promote a culture of inclusivity and understanding and seek to provide transformative experiences through mentorship, advocacy, and professional development opportunities. University College is an inclusive environment and respects the voices of minoritized faculty, staff and students. If you share our values and enthusiasm for helping students, then you will find a home in University College.

The TRIO / Student Support Services academic advisor must work without considerable supervision to achieve the effective administration and development of the goals of TRIO/SSS. These goals are determined by the Coordinator and the Associate Director of University College in coordination with other University College units. Regular meetings and regular contact with the Coordinator of TRIO/SSS are expected and should contribute to the achievement of the goals of TRIO/SSS and the goals of University College. Evidence of a positive professional demeanor that contributes to a positive and fulfilling work environment.

Environment is very fast paced regarding demands and position must be able to effectively work in an environment that occasionally has distractions and high levels of traffic. In addition, the role may require away/overnight travel with students.

Commensurate with Experience

1. Bachelor's degree.
2. Demonstrated ability and at least one year of experience working in an inclusive environment, and a commitment to personal growth and learning that promotes the richness of a global campus.
3. At least one year of work experience working with first-generation, and/or minority students. Special attention to the social and cultural capital students bring to the college experiences, and resources needed to aid with self-advocacy.
4. Exemplify intercultural fluency through excellent communication skills including verbal, non-verbal, listening, problem solving, public presentations, and teamwork.
5. Ability to multi-task and produce quality work under deadlines in a high pace environment; organizational skills; flexibility in a changing administrative model.
6. Working knowledge of basic office software (word processing, e-mail systems, spreadsheets, Microsoft suite, Campus Solution, appointment manager, and databases, etc.)
7. Ability to work independently, but also work cooperatively within an advisement staff with a student oriented philosophy.
8. Committed to integrity and ethical behavior in consideration of the campus and larger community.
9. Ability to develop and implement programs, workshops, and services to meet grant objectives and requirements. Limited travel to events with day and/or over-night stays.
10. Positive professional demeanor that contributes to a positive and fulfilling work environment. Exhibit professional and growth-minded demeanor that cultivates a culture of understanding and empathy.
11. Evidence of understanding of the issues facing today's first-generation college students as it impacts their academic success.

Master's degree, preferably in Education, College Student Personnel or related field.

8am - 4:30pm as well as Thrive Thursdays 9-5pm, events, to include travel times.

Must be able to complete the following with or without a reasonable accommodation:
1. Remain at a workstation for extended periods
2. Move about in various locations on and off campus as needed to complete day-to-day work
3. Effectively communicate on a daily basis

3/15/2024

Supplemental Question

Please Note: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Heather Fey, hrfey@ilstu.edu

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at . The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at .