Schedule Details:

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This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Responsibilities:

• 1.Quality Management: Provide oversight of the triage center.
• 2. Budget Oversight: Ensure operational budget for the program is reconciled.
• 3. Supervision and Training: Orient and train new staff to daily operations of the program and Division procedures. Ensure new staff are oriented and trained as required by
• CHL. Provide ongoing supervision to program staff.
• 4. Referrals: Facilitate the transition for referrals, admissions and discharges.
• 5. Program Management: Plan, implement and continuously evaluate rehabilitative and support services
• 6. Personnel: Take personnel action in regard to hiring and disciplinary procedures. Maintain 24-hour staff schedule and ensure adequate staffing is in place at all times.
• 7. On-Call: Participate in on-call system for after hours emergencies.
• 8. Liaison: Serve as liaison among other departments and with other agencies in order to facilitate a continuum of care.

Qualifications:

• Master's degree in social work or related human services field with Clinical Experience required
• Entry level supervisory position--willing to consider candidates who don't yet have a full year of supervisory experience
• Effective written and oral communication skills
• Strong organizational abilities
• Experience with third party billing a plus
• Current valid US-issued drivers license and ability to provide a registered, inspected and insured automobile for work related purposes including travel between work sites
• Must be able to pass a CORI background check

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.