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School Telehealth CMA for Innovative Program
Greensboro, NC
Job Description
School Telehealth CMA for Innovative Program
ID
2024-22294
| Location | ITS Building | Work Location | US-NC-Greensboro | Division : Name | Ambulatory | Department : Name | MC-ARPA TeleHealth | Category | PATIENT CARE | Position Sub-Category | CMA | Position Type | Full Time (40 hours/week) | Employment Type | Employee | Exempt/NonExempt | Non-Exempt | FTE | 1.00 | Workforce Status | Onsite | Work Hours | 40.00 | Provider Schedule (specific schedule) | M-F | On call Required | No | Sub Category | Certified Medical Assistant |
| The Telehealth LPN-CMA provides team-based patient care as directed by the Telehealth provider. This position provides clinical support to the providers regarding all aspects of the registration and scheduling process for telehealth visits to facilitate positive experiences. This position also provides professional customer service to providers, internal customers and external customers. Day-to-day functions include connecting patients with the provider, clinical documentation, vital signs and assistance with Bluetooth peripheral devices as instructed by the provider. **Participation in a Clinical Orientation and Competency Evaluation, and ability to pass a Clinical Skills Assessment and Medication Administration test within ninety (90) days of hire, and within 3 attempts.** |
Talent pool: Nursing Support
| Provide instructions to patients and/or parents on video visits technical requirements, and assist with any patient/parent questions ----------------------------------------------- Answer basic patient/parent questions on what to expect video visit by phone ----------------------------------------------- Ensure telehealth visits are performed within expected time frames ----------------------------------------------- Education of school staff and parents on video visit for acute illnesses ----------------------------------------------- Give instruction to patients/parents as advised by the physician, nurse practitioner, or physician assistant (for example: care plan for parent and PCP, follow ups needed, referral to PCP) ----------------------------------------------- Operation of virtual visit device and Bluetooth peripherals ----------------------------------------------- Offer technical support and troubleshooting for patients and providers in a timely manner Maintain and clean virtual visit equipment after each patient ----------------------------------------------- Organize, prioritize, and monitor daily work activity to ensure that complete and accurate registration/documentation has been performed in a timely manner ----------------------------------------------- Communicate with school staff regarding return to classroom or student dismissal ----------------------------------------------- Assist school office staff with securing parental or legal guardian permission for video visit |
| EDUCATION: |
| REQUIRED: High School Diploma or equivalent Medical Assistant Program or Practical Nursing Program PREFERRED: Associates, Healthcare Related Field |
| EXPERIENCE: |
| REQUIRED: 2 year, Healthcare - Certified Medical Assistant (CMA) or 1 year as Licensed Practical Nurse 1 year in outpatient clinical setting PREFERRED: 4 years, Healthcare - Certified Medical Assistant (CMA) or 2 years LPN experience 2 years in outpatient clinical setting with pediatric population |
| LICENSURE/CERTIFICATION/REGISTRY/LISTING: |
| REQUIRED: BLS (CPR)-American Red Cross or AHA Healthcare Provider Current and active certification as a medical assistant by one of the following: American Allied Health (AAH), American Association of Medical Assistants (AAMA), American Medical Certification Association (AMCA), American Medical Technologists (AMT), National Center for Competency Testing (NCCT), National Healthcareer Association (NHA), American Registry of Medical Assistants (RMA), National Healthcare Worker's Association (NHCWA), National Association for Health Professionals (NAHP), National Registry of Medical Assistants (NRMA). Current licensure with NC BON as LPN, in good standing. Valid Driver's License - If driving Cone Health vehicle, must have 5 years of driving experience and MVR must be approved by Risk Management. PREFERRED: |
Cone Health is an Equal Opportunity Employer and committed to providing equal opportunity employment opportunities for applicants and employees. All employees and applicants for employment will be evaluated on the basis of their qualifications, ability, and performance without regard to race, religion, age sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or as otherwise protected by law.
Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
2+ years
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