Job Title

Logistics Sup & Depot Repair- ITG

Job Description

The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solutions and the integrity of our people. Explore what you can bring to our solutions in the areas of cyber, cloud and enterprise security.

Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!

We are seeking an accomplished technician to join our organization within a Department of Defense (DoD) environment. As a depot technician, you will become an integral part in ensuring operations and diagnostic configurations are consistently being performed at optimal levels. The ideal candidate should possess extensive knowledge of DoD cybersecurity frameworks, tools, and certifications, with a focus on configurations for Windows devices, network configurations, and other essential criteria.

Key Responsibilities:

• Load and configure specific software packages such as: operating systems, hardware drivers, and custom application software onto desktop, server, PDA, and deployable systems
• Perform system hardware diagnostics and advises on system problems; troubleshoots and makes repairs to returned maintenance supported equipment. Examples include, but not limited to: PDAs, biometric units, digital cameras, laser printers, smart card printers, barcode readers, smart card readers, desktops, laptops, All in Ones, Wireless Access Points, USB Hubs, network hubs, and Uninterruptible Power Supplies
• Complete assignments with independent thought and action within the scope of specific assignments
• Enter data or information into a terminal, PC, or other keyboard device using various software packages
• Depot repair, testing, logistics, shipping & receiving - supporting DMDC maintenance contracts
• Enter commands and observes system functions to verify correct system operations
• Performs maintenance tasks including (but not limited to): replacing bad component, motherboard, power supply, memory, disk drive, etc.
• Technical point-of-contact for other members of the Tier III DMDC Support team for hardware related problems as well as providing technical assistance to system end users
• Inspects problematic equipment returned by end users and determines if repair can be made in-house or requires item to be sent to OEM/other vendor for repair
• Maintain inventory levels for standard installation materials and replenish stock as needed
• Perform other administrative and support functions such as: shipping, receiving, training, and reporting
• Work cooperatively with other Telos Corporation and Telos Identity Management employees, government agencies and other industry partners
• Perform routine system maintenance and analysis functions, including hardware configurations and adding, removing, and replacing equipment components
• Ensure compliance with established internal control procedures
• Coordinate with field staff to determine parts requirements
• Maintain shipment logs
• Manage system images using Symantec Ghost software. This includes updating images to ensure that all security

Job Requirements

• An active DoD Secret Clearance is required
• An active Comptia Security+ certification is required
• High School Diploma and 3+ years of experience
• Ability to lift/move up to 50 pounds
• Required to stand, walk, and use hands frequently
• Must have experience providing user assistance with hardware and system support problems
• Strong written and verbal communications skills and the ability to interact with people at all levels are required
• A professional attitude regarding attention to detail and customer service and excellent organizational skills are required
• The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship

The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.

Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.

Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration ("SSA") and/or the Department of Homeland Security ("DHS") of your authorization to work in the United States

Telos Corporation and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. Telos Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at 1-800-283-1911. If you require relay service assistance, please click on the following link to review information on your state's relay service: http://transition.fcc.gov/cgb/dro/trsphonebk.html

Telos Corporation is an EEO/AA employer.

Job Type

Full-Time

Location

Ashburn, VA 20147 US (Primary)

Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.