Job Summary:

Under the direction and supervision of the Project Manager, the NDD installs preconfigured network hardware. The NDD uses established tracking system to log requests, monitor progress, and track problem resolution while communicating with network operating center.

Job Duties and Responsibilities:

• Uses established tracking system to log requests, monitor progress, and track problem resolution while communicating with network operating center.
• Ensures proper installation procedures and standards are used.
• Comfortably interfaces and communicates with IES customers.
• Listens and communicates with team members and site contacts both in person and over the phone in a professional manner.
• Must be able to support objectives and learn and apply new technical knowledge quickly.
• Extensive travel and remote location work will be required
• Must adhere to and participate in all Company, customer and industry quality and safety standards and regulations.
• Will complete other responsibilities as assigned.

Physical and Mental Requirements:

• Must be self-motivated, positive in approach, professional and help create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must have the aptitude to pass the IES internal training and hands on course for equipment deployment.
• Must be able to act as the Company liaison for interface with customer representative(s).
• Must have proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must be able to work at heights, off a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds.
• Must be able to travel within the branch territory and/or regional territory as needed.
• Regular attendance is mandatory.

Education, Certification, License, and Skill Requirements:

• Must possess at least a High School diploma or GED equivalency.
• Must possess a minimum of three (3) years of experience in IT, telecom or related technical field and demonstrate the ability to supervise others.
• Must have experience working on physical layer local area network topologies.
• Must have working experience with the command prompt in windows, these commands will be used to perform certain operating system tasks from a command line interface instead of the graphical Windows interface used most of the time.
• Must be proficient in basic computer systems configurations
• Must possess and be proficient with the listed tools.
• Must have proven skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must know the universal communications color codes.
• Must meet Company minimum driving standards.

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES's 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

PLEASE NO AGENCY CALLS.
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.

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Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

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