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- SUMMARY
Reporting to Chief Operating Officer, the Deputy COO-one of two serving the County-is a primary support to the Chief Operating Officer for the County and performs various managerial duties for the Commissioners' Office. The Deputy COO is responsible for ensuring the programs and services of County Departments are delivered in an equitable, efficient, cost-effective manner and meets all mandated requirements. The two Deputy COOs work in collaboration to facilitate operational excellence across all County departments; this position focuses on implementing priorities and policies developed at the management level by working with department leaders to align resources, monitor initiatives, and deliver outcomes. With the other Deputy focused on refining administrative processes and enhancing systems, the two positions work closely on supporting and guiding Departments to best serve County residents and staff.
- ESSENTIAL DUTIES AND RESPONSIBILITIES
- Support the COO in executing the vision of the Commissioners and the day-to-day operations of the County;
- Serve as the primary contact in the Commissioner's Office for the following service delivery County departments and acts as a liaison between these departments and COO/County Commissioners:
- Board of Assessment
- Commerce
- Correctional Facility
- Health and Human Services
- Planning Commission
- Public Defender
- Public Safety
- Voter Services
- Youth Center
- Working with fellow DCOO, assists in the review of County operations, policies and procedures that enable County departments to operate efficiently, effectively, and equitably, and integrate into Department operations;
- Working with fellow DCOO and department heads, establish and maintain service delivery goals;
- Ensure County departments have sufficient resources and support to manage their operations and achieve organizational goals;
- Participates in agenda preparation for meetings and briefings with Commissioners;
- Makes recommendations to the board concerning policy formulation based on employee feedback, stakeholder engagement and data;
- As directed by COO, act as liaison with Court-related Offices and boards and commissions to support their operations;
- Oversees that policies and acts of the Commissioners subject to enforcement by the COO or by officers subject to the COO's supervision are consistently implemented and observed
- Serves on Workforce Investment Board;
- Hears internal grievances from non-represented employees;
- Along with fellow DCOO, may serve as the COO in the absence of the COO;
- Duties as assigned.
- QUALIFICATION REQUIREMENTS
Bachelor's Degree required; Master's degree preferred;
Minimum of five (5) years experience in government management, public administration, or similar field required;
Knowledge of County operations and policies preferred;
Specific experience with County Health and Human Services procedure, protocol, and requirements preferred;
Excellent computer skills, including proficiency with MS Office products required, advanced technology fluency preferred;
Must have excellent inter-personal, oral and written communication skills.
- PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.