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General Summary of Position
The Director Delegated Vendor Management is a key position that is responsible for leadership and successful operation of direct and/or indirect management of all MedStar Family Choice delegated vendors. This role manages a portfolio of vendors ranging $100K - $200M in spend. This role will ensure proper eco system administration and oversight including but not limited to; full compliance, value proposition delivery, risk management and end to end medical & administrative savings and stakeholder experience contractual obligations via an efficient and effective operations model. This role will be responsible for managing the relationships of Fortune 500 companies account representatives through well-defined and planned monthly, quarterly and annual Vendor Performance Meetings while making decisions related to performance management, relationship discontinuance or continuance. It is an essential role for the organization given its reliance on vendors across the Healthplan's eco system. The team led by this leader is responsible for the successful onboarding, relationship management, and monitoring of delegated vendor performance by assuring adherence with Key Performance Indicators (KPIs Service Level Agreements (SLAs) and vendor compliance and regulatory requirements. This role reports to the Vice President of Operations and works closely with multiple leaders in the organization to identify delegated vendor priority focus areas, standardize and optimize processes and to communicate performance to multiple internal and external stakeholders. In tandem with these efforts, this individual provides oversight to ensure the plan is in compliance with government contracts and regulations. The Director also is responsible for reducing risk and ensuring the highest levels of delegated vendor compliance, regulatory and quality are maintained.
Primary Duties and Responsibilities
Minimum Qualifications
Education
Experience
Knowledge, Skills, and Abilities
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.