JOB SUMMARY:
Perform all tasks related to the preparation of prescription medication under the supervision of a pharmacist; maintain drug inventory under the supervision of a pharmacist; accept requests for medication refills from patients and prepare the medication for refill under the supervision of a pharmacist; provide excellent customer service; other duties as assigned.

MAJOR DUTIES AND RESPONSIBILITIES:
Workplace Computer and Equipment
*Accurately enters prescription drug data into computer

Checking, Examining, and Recording
*Checks all labels generated against the original written prescription for accuracy
*Orders, receives and monitors drug inventory
*Ensures that patients receive all medications upon pick-up
*Receives prescriptions from patients and consistently fills out an intake sheet
*Performs all outtake procedures as instructed to ensure medications are correct
*Signs prescriptions out of pharmacy, receives payment, processes credit payments

Compliance, Policy, and Procedure
*Is aware most pharmacy policies and procedures and regularly seeks to adhere to them

Communication
*Treats patients and co-workers in a respectful and confidential manner
*Courteously and quickly responds to co-workers and patients request for service or back-up.
*Consistently interacts with customers and co-workers in a patient, professional manner
*Greets patients and co-workers with a professional, friendly greeting over the phone or in person

Integrity
*Is aware of patient confidentiality and takes steps to preserve it.

Patient Focus
*Appropriately triages patient to triage when unable or meet requests
*Accepts refill requests from patients and providers and sends flags if necessary to expedite accessibility

SKILLS AND ABILITIES:

EDUCATION AND/OR EXPERIENCE:
*Required: High school Diploma or GED
*Desired: Working formal knowledge; equivalent to an Associate's degree (2 years in college)
*Required: Current Maryland State Pharmacy Technician Certificate in good standing.
*Basic mathematical skills
*Attention to detail and sense of urgency
*Desired: 1-2 years pharmacy technician experience in retail pharmacy setting
*Fluent communication in Spanish language
*Retail Pharmacy Experience
*Proficiency in Microsoft Office