Schedule Details:

Scheduled Hours:

Shift:

Hours:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

(CHL) recognizes the power of a diverse community and seeks applications from individuals with varied experiences, perspectives, and backgrounds! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Medical Assistant in Worcester.

Responsibilities:

• The medical assistant in behavior health services provides information, services, and assistance to patients in the outpatient clinic.
• Provide patient care by assisting with the implementation of care plans.
• Interview patients to obtain information and measure their vital signs, weight, height etc.
• Prepare treatment rooms keeping them clean and properly stocked.
• Prepare a chart for visit Complete releases of information as needed.
• Reconcile medications Automate and perform processes by phone or send letters to patients either overdue for medical care or out of compliance with goals of their care.
• Inform the care team if a patient is out of compliance consistently.
• Meet regularly with multidisciplinary care team to help create plans for specific patients and populations not achieving optimal care.
• Work with other care teams on quality improvement measures and process designs.
• Assist with prior authorizations.
• Help organize and keep track of Clozaril clients and groups Case management/care coordination.
• Performs basic office laboratory procedures such as urinalysis, throat cultures and related procedures.
• Perform a variety of clerical duties such as typing,filing scheduling appointments, making phone calls and other related job duties as required are directed.
• Maintains records, reports, report logs and other statistical information is required or directed Performs other duties.
• Complies with establish division and program policies, procedures and objectives. Attends a variety of meetings, conferences, and trainings as required directed.
• Demonstrates use of quality improvement in daily operations.
• Complies with all health and safety regulations and requirements.
• Maintains regular and reliable and predictable attendance and maintains confidentiality.
• Respects diverse views and approaches and contributes to maintaining an environment of professionalism, tolerance, civility, and acceptance towards all employees, patients and visitors.

Specialty Responsibilities:

• OBAT Medical Assistant:
• Complete required data entry for BSAS, track enrollment, follow up, level, and disenrollment.
  status of patients, and do toxicology screens.
• Open Access Medical Assistant:
• Perform triage of the behavioral health and/or medical needs of adults.
• Perform administrative triage including insurance eligibility and appropriate provider availability.
• Work collaboratively as a member of the clinic's multi-disciplinary open access teams to
  coordinate the delivery of appropriate clinical and medical services.
• Regularly attend clinic staff meetings, clinical team, supervision and all other required program
  meetings.
• Prepare and maintain confidential client documentation, service records, and preparation of
  statistical reports. Request authorizations for continued treatment sessions.
• Maintain data on open access activities.
• Maintain open access caseload.

Qualifications:

• Grade C02:Medical Assistant I -Certified medical assistant or Registered medical assistant.

• Grade C04: Medical Assistant II - Associates degree in Medical Assisting required

• Proficient in data management and reporting

• Advanced knowledge of Microsoft Office, including Access and Excel

• All candidates will be subject to a CORI review as outlined in the regulations set by the Massachusetts Executive Office of Health and Human Services. For more information, click

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.