What you'll do:

The Administrative Assistantworks alongsidetheGeneral Manager to help run the day-to-day operations of the Marina.

Your job will include:

• Respond to customer complaints and concerns in a professional manner.
• Influencingcustomers in a positive way and buildcustomer relationships to encourage repeat business.
• Greet prospectiveguests, respond to questions, and assist with booking reservations.
• Promote strong customer service with team members.
• Collect paymentsand discuss other issues that require immediate attention.
• Oversee front desk and store clerks as well as help with other departments
• Assist General Manager with agreements, invoicing, scheduling, planning, and executing functions at the property, etc.
• Manage calendars and perform general administrative tasks.
• Ensureguests and staff feel comfortable, valued, and appreciated.
• Ability to lift up to 50 lbs.

Experience & skills needed:

• 2-3 years preferredexperience in an administrative/customer service setting.
• Strong customer service, organization, andadministrativeskills.
• Understand directions and relay to other team members andexcel in time management.
• Outstanding written and verbal communication skills.
• Accelerated problem-solving skills.
• Basic knowledge of administrative duties.
• Able to pay meticulous attention to detail.
• The ability to manage multiple projects simultaneously and prioritize based on guest and manager needs.
• Strong interpersonal skills to interact positively with all employees.
• Excellent knowledge of Microsoft OfficeSuite, and other web-based applications.
• High School Graduate
• Valid Driver's License, good driving record and current auto insurance.