Supervisor: Store Manager/Production Supervisor/Manager
Provide essential support in overall operations and customer service with a main focus on processing all donations, including sorting, hanging, pricing, tagging, stocking and rotating product while adhering to all production and quality standards.
JOB DUTIES AND RESPONSIBILITIES
Process textile donations, including sorting, hanging, pricing, tagging and moving product to the sales floor to meet preset production and sales goals for the store.
Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, and moving product to the sales floor to meet preset production and sales goals for the store.
Organize, recover and rotate the sales floor as needed.
Follow all quality and production standards as set by Goodwill Keystone Area.
Track production daily and report to supervisor.
Be knowledgeable of daily, weekly and monthly production and sales goals.
Selects and identifies appropriate items for E-Commerce department.
Ability to assist and have flexibility in the overall daily operations within the store.
Ensure that the store and surrounding premises are kept clean and free of safety hazards. Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to. Reports safety issues to the Store Manager or Production Supervisor/Manager.
Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.
Supports, promotes and participates in organizational programs and special events.
Assists in any other assignments designated by management.
Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.
Communicates progress, problems, and concerns to the Store Manager or Production Supervisor/Manager.