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Field Technician
Columbus, OH
Job Description
Location: Columbus OH
Duration: 12+ months
Shift Timings:8:00 a.m. until 4:30 p.m. Monday through Friday
Note:
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Duration: 12+ months
Shift Timings:8:00 a.m. until 4:30 p.m. Monday through Friday
Note:
- The candidate will have to drive their vehicle from one location to another but the distance will be within 5 to 10 miles. The client will reimburse the travel expenses.
- Assumes responsibility for the configuration, installation, operation, preventative maintenance, and repair of the district’s computing hardware and their applied software applications.
- Key Responsibilities:
- Installs and tests software on stand-alone computers
- Troubleshoots and repairs hardware and software-related issues on district endpoint computers.
- Configures and installs computer workstations.
- Diagnoses and resolves critical and non-critical hardware and software problems on a timely basis.
- Provides technical assistance to end users, Help Desk, and fellow support analysts, utilizing technical information provided through vendor relationships, hardware manufacturers, and process manuals.
- Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem;
- Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair;
- Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals;
- Diagnoses, troubleshoots, and repairs software and hardware problems;
- Closes trouble tickets upon completion of services or resolution of the problem;
- Performs backup activities and restoration of files as needed;
- Participates in testing and implementation of new systems and procedures;
- Works with school building staff and the academic departments to integrate technology solutions into the classrooms.
- Maintains a record of hardware and software in use at assigned locations.
- Prepares required documentation and reports.
- Maintains complete and accurate records and files.
- Performs other duties as assigned.
- Three (3) or more years of experience in analysis, installation, configuration, and testing of micro/mini computer network software.
- Valid State of Ohio driver’s license.
- Skill in using analysis equipment and entering keyboard commands to diagnose server, software, and hardware issues.
- Interpersonal skills necessary to work with various levels of district staff and external vendors/consultants in the resolution of a variety of technology issues.
- Required to communicate technical information in non-technical terms.
- Written skills necessary to maintain various departmental records, documents, and reports.
- Physical ability to install and repair computer equipment.
About our Company: -
22nd Century Technologies, Inc., is one of the fastest growing IT Service Integrator and Workforce Solution companies in the United States. Founded in 1997, 22nd Century Technologies is a Certified National Minority Business Enterprise with 6,000+ people including 600+ Cyber SMEs nationwide supporting our customers in all 50 states, Canada, and Mexico. With HQs in Somerset, NJ and Mclean, VA, 22nd Century has 14 offices throughout the United States. As part of our unrelenting focus on quality and compliance, 22nd Century Technologies’ delivery is based on Certified Matured Processes including CMMI L3 Dev & SVC, ISO 20000, ISO 27001, and ISO 9001 quality processes. With a strong focus on the public sector, 22nd Century currently holds government contracts with 14 out of 15 Federal Executive agencies including DoD, 37 other Federal agencies, 50 States, 115+ Local agencies, and 37 School Districts. In the last three years, we have expanded our services to Fortune 500 and other commercial clients and currently support 80+ commercial clients.
Recognized among “Best Company to Work For” by Forbes, 22nd Century Technologies, Inc., consistently exceeds our clients’ expectations by focusing on their absolute satisfaction with jobs while keeping our employees motivated.
“22nd Century Technologies is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Contact Information
Sandeep Gill |Hiring Manager sandeepg@tscti.com |O: 804-372-0705 Ext. 2130 |Cell: 804-429-3261
Job Summary
Employment Term and Type
Regular, Full Time
Salary and Benefits
Pay Rate: $20$/hr on W2
Required Education
High School or Equivalent
Required Experience
Open
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