# of Openings | 1 | Category | Information Technology | Clearance | Secret | Clearance Status | Active |
Salesforce Technical SME - Lead
Location: REMOTE
Clearance: Active Secret
Integral Federal is actively seeking a Salesforce SME to join our technical support team for a federal agency. This specialized role is primarily focused on the technical support, enhancement, and administration of Salesforce, being leveraged as a cloud-based incident management system. With a special emphasis initially on a new application, the SME will support the system development lifecycle (SDLC) in line with agency guidelines.
Given the sensitive nature of the work, all applicants must be U.S. citizens and hold an active Department of Defense SECRET clearance (interim adjudications will not be accepted).
Responsibilities:
As a Salesforce SME, you will provide prompt issue resolution, functional enhancements, implement patches and system updates as needed, perform business process analysis and improvement, enhance user experience, and facilitate integrations with third-party products.
Responsibilities relevant to the initial application being supported:
Generalized responsibilities include:
Essential Skills, Experience, and Qualifications:
Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.
Integral is headquartered in Tysons Corner, VA, and serves clients throughout the country.
We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!
Our package also includes:
* Medical, Dental & Vision Insurance
* Flexible Spending Accounts
* Short-Term and Long-Term Disability Insurance
* Life Insurance
* Paid Time Off & Holidays
* Earned Bonuses & Awards
* Professional Training Reimbursement
* Paid Parking
* Employee Assistance Program
Integral is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military/veteran status, physical or mental disability, or any other protected class.