Cooperates with other Dealers when assigned to the same game (Craps).
Controls pace of the game.
Informs the Supervisor Casino Games of any request or unusual play.
Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures.
Must be able to stand for extended periods of time.
Bending mobility required.
Must be able to speak fluently and understand English.
Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
Creates an atmosphere of luck and celebrates guest's wins.
Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
Anticipates needs and provides fast, flawless service.
Checks for satisfaction and effectively resolves service breakdowns when they exist.
Promotes Total Rewards programs and card membership.
Other duties as assigned.
Provides a warm farewell and thanks guests for visiting.
Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE".
Qualifications
Experience
*Skills required for game
*Either prior dealing experience or that experience acquired in Dealers School
(preferred)
Licenses & Certifications
NJ Casino EE Registration (preferred)
At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.
We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on any status protected by the laws or regulations in the locations where we operate.