Cornell University's Statler Hotel has launched a search for a Night Auditor/Manager to join our Front Office Team.
The Statler Hotel employees are a team of hospitality professionals who proudly lead the premiere collegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.
The Night Auditor/Manager Opportunity:
Night Auditor (75%) - Responsible for reconciling daily revenue for the hotel. Including, but not limited to - reviewing Food & Beverage cashiers' postings, reconciling F&B outlet revenue, voiding transactions as instructed, compiling and creating reports requested by management, ensuring integrity of computer system interfaces by comparing system data, resetting the hotel's Property Management System.
Night Manager (25%) - Responsible for Third Shift operation of the hotel's Front Desk, Bellstand, Housekeeping and Security. Including, but not limited to, processing guest check-ins and check-outs, payment collection, parking and retrieving of guest vehicles, assisting with luggage, guestroom deliveries, resolving guest complaints, responding to emergencies and reviewing Front Office revenue postings.
Shift is 11:00pm - 7:30am.
What We Are Looking For In A Management Team Member:
Statler Hotel leaders are expected to lead with hospitality. We connect with each member of our staff, ensuring staff feel welcomed, comfortable and important. We strive for self-mastery, accepting of ourselves and others, demonstrating empathy, and gratitude. We lead with a servant heart, practicing the fundamentals of LEAD (listen, educate, action and deliver). We engage, intentionally giving our time, talent and heart to those we lead, making sure everyone on our team feels significant, leveraging the power of encouragement. We use a coaching style of leadership, utilizing SMART goals and extending grace as we motivate employees to do their best. We create stories and memorable experiences to inspire our staff.
Rewards & Benefits at Cornell:
This position is a full-time position based in Ithaca, NY, and is eligible for benefits. No sponsorship and no relocation assistance are available for this position. If interested in applying, please submit a cover letter and resume to highlight your interest and experience for the position. Cornell has been nationally recognized as an award-winning workplace for our health, wellbeing, sustainability and diversity initiatives.
Cornell's key benefits include:
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The Statler Hotel & The Nolan School of Hotel Administration:
Located in the heart of a vibrant Ivy League campus, the is part of Cornell University's Nolan School of Hotel Administration and is the gateway to Cornell University for many visitors. Inspired by curiosity, the humble spirit of Upstate New York, and the scenic beauty of the Finger Lakes region, the Hotel has earned the dual distinction as the area's only AAA Four Diamond Award-winning property and the Ivy League's only "teaching hotel." With 153 rooms, the Statler Hotel is a full-service property with a conference center, four restaurants and over 16,000 square feet of meeting and banquet facilities.
The Cornell Peter & Stephanie is the premier school for hospitality education in the world. As an integral part of the Cornell SC Johnson College of Business, the school is leading the world in teaching and researching the business of hospitality-marketing, finance, real estate, operations, and more, all applied to the world's largest and most exciting industry. Top faculty, industry leaders, alumni, and students work together to generate new knowledge for the hospitality industry and form the premier network that shapes the industry every day.
Our Statler Family:
We area team of hospitality professionals who proudly lead the premierecollegiate lifestyle hotel, welcoming the world to the cherished gathering place for those who love Cornell University. We challenge thinking, while connecting and cultivating people. Our actions are driven by a collective aspiration to build a culture of collaboration, celebration and excellence. Our mission is to provide uniquely crafted experiences through personalized connections that will inspire future leaders who will change the world of hospitality.
Join Us & Apply Today!
This position is full-time, based in Ithaca, NY, and is eligible for benefits. If interested in applying, we welcome you to include a cover letter with your application to highlight your interest and experience for the position. No visa sponsorship is available for this position.
Familiarize yourself with Cornell's as well as the university's .
University Job Title:Guest/Client Services Supervisor I
Job Family:Auxiliary Services
Pay Rate Type:Hourly
Pay Range:$22.89 - $25.87
Remote Option Availability:Fully Onsite
Contact Name:Cooper Baldwin
Job Titles and Pay Ranges:
Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience
Education level to the extent education is relevant to the position
Unique applicable skills
Academic Discipline (faculty pay ranges reflects 9-month annual salary)
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Cornell University embraces diversity and seeks candidates who will contribute to a climate that supports students, faculty, and staff to all identities and backgrounds. We encourage individuals from underrepresented and/or marginalized identities to apply.2023-05-26