Director, Supply Chain Operations - E-Commerce
Arlington, VA 
Posted 5 days ago
Job Description

Foods people love. Brands people trust. And a career that nourishes your future like no other.

If you're driven by the passion to do something meaningful that changes lives, Nestle is the place for you. Nestle USA is one of seven operating companies that make up Nestle's presence in the United States. We're in 97% of American homes, and as the leading food and beverage company, our goals are to continue to deliver quality food and beverage products, strengthen our local communities, and reduce our environmental and climate impact.

We're determined to challenge the status quo and be better tomorrow than we are today. As individuals and teams, we embrace our entrepreneurial culture and have created a workplace where collaboration is essential, courage is rewarded, speed is expected, and agility is the norm to delight our consumers every single day. Here, you will find limitless opportunities to learn and advance your career and feel empowered to succeed in the workplace and beyond. Because our focus is not only on nourishing our customers, but also about enriching you.

Position Summary:
Reporting directly to the VP Business Supply Chain, the Supply Chain Business Director is the primary lead for E-Commerce Supply Chain Strategy. As the functional lead for E-Commerce strategy, you will be responsible for developing, innovating and driving new thought process in the E-Comm space and spearheading cross-functional engagement to deliver current objectives and navigate challenges. You will contribute to develop and influence the Nestle E-Comm strategy as the key SC resource engaging with the Chief Ecommerce & Digital Officer. You will work to identify opportunities to impact these areas with a cohesive solution strategy. You will elevate Nestle's internal strategy and current approach, while also ensuring you understand the external landscape. You are not focused on the day to day, rather focused on developing a business strategy for the long-term.

This role is located at our office in Arlington, Virginia and will work a hybrid schedule of in office/at home.

Primary Responsibilities:
1. E-Comm Strategy Leadership:
* Act as a functional leader to identify potential challenges, identify objectives, and develop cohesive E-Comm strategy with cross-functional E-Comm leaders across NUSA
* Influence Supply Chain process, resource, and structure to ensure the function can support E-Comm strategy
* Advise the function and business on the best strategies and options to select, implement, and execute to achieve their E-Commerce goals
* Understand external landscape and direction of E-Comm customers to maximize supply chain efficiencies while partnering internally to ensure supply
2. Strategic Leadership:
* Develop strategies for the long term (3-5 years) that create opportunities for breakthrough performance in the E-Comm space and help avoid major issues before they arise.
* Act as a functional leader enabling the Supply Chain E-Comm Strategy, having a holistic view of the Supply Chain E2E process.
3. E-Comm Strategy Leadership:
* Act as a functional leader to identify potential challenges, identify objectives, and develop cohesive E-Comm strategy with cross-functional E-Comm leaders across NUSA
* Influence Supply Chain process, resource, and structure to ensure the function can support E-Comm strategy
4. Innovation:
* Increased 'Speed to Market' through effective coordination of Innovation & Renovation execution.
* Influence functional and divisional strategies to meet the demands of E-Comm customers and accounts.
* Across all Supply Chain teams, manage the critical paths leading to improved adherence to timelines. The role also involves challenging procurement and distribution lead times & manufacturing efficiencies, as well as being the face of Supply Chain in cross-functional E-Comm leadership space.
* Focus on the exploration and solutioning around Supply Chain opportunities in the E-Comm space
* Understand the internal and external E-Comm landscape to develop and continuously evolve the NUSA Supply Chain E-Comm strategy
5. Customer Facing:
* Coordinate and align initiatives with key E-Comm customers. Identify key customer initiatives to drive value to the division and optimize distribution.
6. Physical Logistics (Transportation, Customer Service, Warehousing):
* Partner with physical logistics leadership to enhance E-Comm distribution strategy according to functional and customer needs.
7. People:

* Develops, coaches, and recognizes team members for personal and professional growth. Ensures that resources & capabilities are available within the Supply Chain teams.

Requirements and Minimum Education Level:

* Master's degree in business or related field or the equivalent combination of education and 10-12 years' experience.
* 6-8 years of progressive leadership responsibility
* 6-8 years of E-Commerce experience
* Detailed knowledge of: Demand and Supply Planning, MBP Best Practices and processes
* Understands Fulfillment (transportation and deployment) process to support on issue resolution and decision making during critical situation.
* Understands MRP and Detail Scheduling process to support on issue resolution and decision making during critical situations.
* Strong understanding of T&P (Manufacturing Capabilities) & Procurement that will support during crisis situation and escalations.

* Ten or more years of relevant operational experience in Supply Chain at market/business/network level is useful, in at least one of the following areas:
o Demand & Supply Planning (Divisional), Decision Support (Supply Chain), Factory Operations, Fulfillment, MBP Process.
o E-Commerce Strategy
o Leadership role & proven success in people development in one of the functions across Generating Demand or other Ensuring Supply areas of:
o Technical & Production- Customer Service
o Demand & Supply Planning
o Purchasing: Desirable to have had worked on a leadership position in a LEAN organization, who has adapted LEAN concepts and tools as part of their way of working. Desirable to have had experience implementing LEAN concepts and tools.
o Experience working with a shared service, process driven or service center environment (Center of Excellence).


* Excellent analytical aptitude with a proven ability to analyze/interpret data
* Ability to manage multiple projects and initiatives on tight deadlines and delegate accordingly
* Strong leadership skills with proven ability to manage and develop individuals and teams effectively
* Strong negotiation and collaboration skills to influence stakeholders at all levels within the organization
* Strong and creative problem-solving skills and future-looking lens
* Ability to develop strategy in ambiguous situations
* Strong business orientation and solid understanding of End-to-End Supply Chain processes
* Demonstrates a strong desire to develop trust and long-term relationships

Requisition ID:233212


It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.

The Nestle Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1-800-321-6467.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Master's Degree
Required Experience
10 to 12 years
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