Date Posted: 02/24/2023
The Customer Support Advisor (CSA) promotes and increases parts and service sales by establishing promising business relationships with existing as well as prospective customers in regards to parts and service sales. The CSA builds customer relationships by traveling to customer locations to perform follow-up activities on complete goods, parts and service sales, address customer concerns, promote aftermarket sales, furnish technical support where applicable and collect profiling information in order to enhance the customer experience. The CSA works closely with the Service Manager and Parts personnel in order to provide accurate and timely quotes as well as follow-up on all accounts.
Additional 2 years school