Manager of Access Programs - Accessibility
Oakland, CA 
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Posted 16 days ago
Job Description
Marketing Statement

Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits and employment stability. BART is looking for people who like to be challenged, work in a fast paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program.

Conditions of Employment

All San Francisco Bay Area Rapid Transit District (BART) employees are required to be fully vaccinated against COVID-19 as a condition of employment. You will be required to show proof of your completed COVID-19 vaccination prior to receiving a final offer, unless you receive a COVID-19 Vaccination reasonable accommodation due to a medical condition or a religious exemption due to an approved sincerely held religious belief that prohibits you from receiving a vaccine. BART will review requests for a reasonable accommodation or religious exemption on a case-by-case basis. Documentation may be required. For questions, please contact BART Human Resources, Leave Management at .

Department

Planning & Development

Pay and Benefits

BART offers comprehensive compensation and benefits programs. Benefits include CalPERS pension; excellent medical (effective January 1, 2023 current employee cost $160.96 monthly for most plans), vision, and dental coverage; supplemental insurances; paid holidays and vacation; as well as two investment programs, one of which is entirely funded by BART. BART does not participate in Social Security. Complimentary BART passes for employee and qualifying dependents.

Pay Rate

AFSCME Payband AFH

Annual Salary Range: $131,454.11 (Minimum) - $170,890.21(Maximum)

*Initial salary will be between $131,454.11 - $154,266.057 to commensurate with education and experience

Posted Date

January 31, 2023

Closing Date

Open until filled

Initial application review will begin on or before March 3, 2023

Please note that the job announcement may be closed or canceled at any time.

Reports To

Manager of Access & Accessible Service

Days Off

Saturday and Sunday

Who May Apply

All current BART employees and qualified individuals who are not yet BART employees.

Current Assignment

The incumbent will work on a broad range of customer access issues focusing on accessibility, which include setting policies and managing work and projects to ensure that BART is accessible to all and remains fully compliant with the rules and regulations of the Americans with Disabilities Act. The selected incumbent for this position will be responsible for accessibility policies and coordination at BART, by working with passengers, BART staff and external stakeholders to make BART accessible for everyone. Work may also include representing BART at various events, managing BART's paratransit program, overseeing BART's reasonable accommodation program, implementing accessibility projects and/or programs, providing sensitivity and accessibility training for front-line BART employees, and providing guidance on policies, procedures, and projects at BART.

The ideal candidate will demonstrate the following skills:

  • Knowledge of or familiarity with the Americans with Disability Act and patron accessibility issues
  • Experience in transportation planning
  • Project management experience
  • Skill in being a liaison with internal and external stakeholders
  • Experience running and participating in public meetings
  • Ability to interact respectfully with a diverse group of stakeholders
  • Proficiency in the use of computers, database software, and technology
  • Ability to communicate effectively and professionally, both orally and in writing
Essential Job Functions
  1. Assumes supervisory responsibility for assigned services and activities such as, art program, bicycle access and parking programs including the development of services, long and short term planning, procurement, negotiation and management of the contracts; monitors program results.
  2. Develops and implements goals, objectives, policies and priorities for assigned programs; recommends and administers policies and procedures in assigned program areas.
  3. Monitors and evaluates the efficiency and effectiveness of access programs.
  4. Staff a community taskforce in the assigned program areas. Develops and redefines the advisory group input and recommendations as necessary.
  5. Prepares reports and recommendations for presentation to the Board of Directors and presents these reports to the Board and other agencies.
  6. Monitors developments and legislation related to assigned areas of responsibility, evaluates impact upon District's operations, recommends and implements practice and procedural improvements.
  7. Participates in the development and administration of the Department's annual budget. Monitors the financial aspects and budgets for all contracted entities, ensures all work performed by contracted entities adheres to financial and budgetary constraints.
  8. Directs and reviews assigned aspects of the preparation, publication and distribution of passenger publications and promotional materials.
  9. Serves as a liaison for the Customer Access Department with other divisions, departments and outside agencies; negotiates and resolves sensitive and controversial issues.
  10. Attends and participates in professional group meetings, stays abreast of new trends, innovations and legislation in assigned areas.
  11. Responds to and resolves difficult and sensitive citizen inquiries and complaints.
    Minimum Qualifications

    Education:

    Bachelor's degree in transportation, planning, engineering, public administration, business administration or a closely related field from an accredited college or university.

    Experience:

    Four (4) years of (full-time equivalent) verifiable professional transportation planning experience which must have included procuring and managing contracts and at least one (1) year of administrative or supervisory experience.

    Other Requirements:

    Must possess a valid California driver's license and have a satisfactory driving record. Must be able to travel to meetings in a variety of locations and facilities.

    Substitution:

    Additional professional experience as outlined above may be substituted for the education on a year- for-year basis. A Bachelor's degree is preferred.

    Knowledge of:

    • Operational characteristics, services and activities of a comprehensive transportation program for a mass transit district
    • Principles and practices of mass transit
    • Principles and practices of transportation planning
    • Principles and practices of budget preparation and administration
    • Principles of joint program administration
    • Principles of contractual administration and compliance

    Skill/Ability in:

    • Directing the planning, design and implementation of joint transportation programs
    • Interpreting, analyzing and applying Federal, State and local policies, laws and regulations
    • Communicating clearly and concisely both orally and in writing
    • Presenting reports and recommendations to the BART Board of Directors and other decision- making bodies
    • Administering contracts and managing contracted staff. Preparing and administering large program budgets
    • Establishing and maintaining effective working relationships with those contacted in the course of the work
    Selection Process

    This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes.

    The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview.

    The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations)

    The selection process for this position will be in accordance with the applicable collective bargaining agreement.

    Application Process

    External applicants may only apply online, at www.bart.gov/jobs. Applicants needing assistance with the online application process may receive additional information by calling (510) 464-6112.

    Current employees are strongly encouraged to apply online, either at www.bart.gov/jobs, or on WebBART. Current employees may also apply using a BART paper application by delivering the completed form to the Human Resources Department, or by mailing it to P. O. Box 12688, Oakland, CA 94604-2688.

    All applicants are asked to complete the application in full, indicating dates of employment, all positions held, hours worked, and a full description of duties. On line applicants are invited to electronically attach a resume to the application form to provide supplemental information, but should not consider the resume a substitute for the application form itself.

    Applications must be complete by the closing date and time listed on the job announcement.

    Equal Employment Opportunity

    The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

    The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at .

    Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs.

    Other Information

    Please be prepared to present documentation in support of any required licenses, degrees, or certifications upon request.

    Please note that any job announcement may be canceled at any time.

    Note

    When you have successfully applied for this position you will receive an auto reply e-mail acknowledging that your application was received for this position. Please retain a copy of the e-mail for your records. If you receive an auto reply that does not specifically reference this position, please email Employment Help at for assistance.

    To verify submission of your application, click on the 'My Career Tools' link at the top of the 'Careers Home Page' after submitting your application to view the list of applications you have submitted (including application date and status). If you have further questions, please email the Employment Help at , between the hours of 8:15am - 5:00pm, Monday- Friday.


    The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws.

    The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov.

     

    Job Summary
    Start Date
    As soon as possible
    Employment Term and Type
    Regular, Full Time
    Required Education
    Bachelor's Degree
    Required Experience
    4 years
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