Salesforce Administrator
Natick, MA 
Posted 14 days ago
Job Description
Job Description

This job is located in our beautiful Natick, MA corporate HQ on a hybrid work schedule - 3 days in the office and 2 remote

The Company:

Cognex is the largest, most successful and recognized global player in industrial machine vision! We are a financially strong, international company with no debt and have been in business for over 40 years. Using advanced optics, image sensors and artificial intelligence software Cognex vision and ID systems capture an image then analyze it to make sense of what's being seen. We are passionate about building and sustaining an inclusive and equitable working environment for all. Our Work Hard, Play Hard, Move Fast culture recognizes our employees for their innovation, perseverance, and hard work in a fun, rewarding, and quirky environment.

The Department: IT Business Applications

The Cognex Business Applications team provides business process, platform, and technology expertise to support our global systems, both back office and front office tools, by designing / improving business processes, managing complex implementation projects, providing user support, training, and keeping the business application landscape up and running 24/7. In addition, the Business Applications team helps optimize the use of all business applications in a cost-effective manner to support and enhance Cognex's overall success.

The Role:

The Business Applications team is seeking a Salesforce Administrator to join our team in delivering solutions in a Global Enterprise Environment. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. We are looking for someone with a good understanding of the Salesforce platform, who can understand both our current setup and our business objectives, to quickly identify areas of improvement. The Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing, and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels of the organization, with the ability to translate technical information into layman's terms, clearly explaining design options and their potential impact.

Essential Functions:

  • All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules

  • Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports

  • Sandbox environment management

  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience

  • Identify unused or underutilized platform features

  • Own the communication of any platform changes to end users and stakeholders

  • Data management to improve Salesforce data quality, implementing rules and automation as needed

  • Evaluating and installing new Salesforce releases

  • Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer

  • Technical documentation as needed

  • Working with integrated applications including DocuSign, Eloqua, Epicor and Enosix

  • Vendor management and building relationship with external firms including our strategic integrator

Qualifications and Background


  • Strong Salesforce product knowledge and at least 2+ years' of Salesforce Administration hands-on experience with Sales and Service Cloud

  • Experience in the administration and maintenance of Salesforce systems

  • Experience in performing Salesforce upgrades and ensuring successful integration

  • In-depth knowledge of Salesforce products and their functionalities

  • Trailhead Badges/Super Badges

  • Certified Salesforce Administrator


  • Additional Salesforce certifications e.g., Advanced Administrator, Platform App Builder

  • Experience with CPQ and QCP

  • Familiarity with working in an Agile environment and methodology

Knowledge, Skills, and Abilities:


  • A proactive attitude to platform enhancements

  • Designing scalable, best practice solutions

  • Excellent relationship-building skills

  • Ability to liaise with stakeholders at all levels

  • Translating requirements into technical solutions

  • Experience in change management and governance

  • Technical documentation

  • Available and responsive to questions

  • Excellent organizational, verbal and written communication skills


  • Demonstrates continued personal/professional development

  • Active in the Salesforce community

Additional Job Description

Equal Employment Opportunity

Cognex is an equal opportunity employer. Cognex evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
2+ years
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