Role and Responsibilities
CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world's top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.
Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.
The role we are offering you:
The Flight Services Team is looking for an Implementation Specialist managing flight planning software.
Installation and configuration of applications: support with necessary technical improvements for particular system according to client's needs and requirements
Program software troubleshooting on-live systems using SQL, logs, network and systems tools
Serve as a bridge between developers, architects, designers and with external and internal customers in case of any changes and new system implementation
Provide technical support to customer on the application and its functionality
Document, review and edit requirements and technical specifications and recommendations related to projects
Solve complex business problems using differing technologies and systems views across multiple functional domains
Ensure issues are identified, tracked, reported and resolved in a timely manner
Consistently deliver high-quality service to customers
Ensures that approved methods, processes, and tools are consistently used.
Our ideal candidate has:
Profound knowledge of administrating and troubleshooting Microsoft Windows Server and Microsoft SQL Server
Understanding of Databases, Microsoft SQL Server and SQL profiler
Ability to understand and modify PowerShell scripts
Understanding basic network concepts
Diligent and details oriented
Ability to coordinate and work with multiple global teams
Ability to communicate sensitive information tactfully
Flexibility to travel (25%)
Fluency in English
an environment where your initiatives will be recognized and valued
the opportunity to travel internationally
the opportunity to work on a variety of projects on a multidisciplinary team
the opportunity to represent the organization at external conventions and conferences
the possibility to work from home occasionally
attractive employee benefits
Come share your passion with us!
With over 10,000 employees in more than 35 countries, CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. To learn more:
CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.
Equal Employment Opportunity
At CAE, everyone is welcome to contribute to our success. With no exception.
As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team.
At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.
The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.