Client Contracts Administrator- Clinical
Franklin, TN 
Posted 1 month ago
Job Description
Job Description

The Client Contract Administrator- Clinical acts as the subject matter expert analyzing, understanding and executing contract terms in appropriate systems to ensure compliance with federal and state laws and company policies as it relates to candidate qualifications and credentialing requirements. This position is responsible for processing placements and designing system builds solutions that facilitate Credentialing processes. This role is responsible for the account maintenance of all business relationships in AMIE, SFDC, AVID and acts as a liaison to making changes in Shiftwise for Managed Service Provider (MSP) clients. The Contract Administrator supports Managed Service Provider (MSP) credentialing requirements validation and may negotiate requirements.

Job Tasks:

  • Reviews all client contracts (3rd Party, Direct, MSP and Associate Vendor) for all divisions to ensure consistent language with AMN standards and/or clients' expectations.

  • Builds candidate qualification and credentialing requirements in all appropriate systems accurately and in a timely manner.

  • Coordinates and prioritizes workload to meet deadlines consistently for all assigned activities.

  • Proactively identify & mitigate risks to achieve target completion dates.

  • Communicates and follows up with appropriate partners to ensure positive client and Clinician experience.

  • Proactively engage with internal functional teams, and customers as required to ensure successful completion of contract responsibilities.

  • Communicates AMN requirements to 3rd Party and Direct Clients, clarifies facility requirements that may be different, negotiates to eliminate those differences and document such efforts.

  • Communicates to appropriate partners to resolve ad hoc requests and take action timely to clarify information or escalate as needed.

  • Document work timely and accurately; maintain the following platforms up to date: CCA SharePoint, AMIE and SFDC tasks, CCS tracker, Quality check, and any other as assigned. Clear assigned queues daily.

  • Achieves quality, accuracy, and productivity targets as assigned by leader.

  • Stays abreast of process changes and assists with workflow development and/or implementation and other quality related activities

  • Provides support to special projects (Strike events, EMR projects, State audits, etc.)

  • Demonstrates ability to handle complex issues while maintaining a flexible positive, collaborative demeanor; adaptability to meet periodic changes in departmental needs. Promotes direct, honest, open, and timely communication.

  • Other duties as assigned.

  • Internal Customers & Partners May include:

  • Clinical Operations Leadership * Credentialing Operations Leadership * Account Management Program

  • External Customers

  • * Healthcare Organization Clients

  • Systems

  • * AMIE, SFDC, AVID, VMS (Shiftwise, Medefis, Fieldglass), V2, and other systems * MS Office (especially Excel) * * SharePoint * Internet navigation (credentialing or licensing web sites)

  • Minimum Education/Certifications:
  • * AA or Bachelor's degree
  • Minimum Experience:
  • 1 year experience with compliance and/or credentialing
  • 1 year of experience in the health insurance industry
  • 1 year experience in project management
  • Preferred Education/Certifications:
  • Yellow belt certification
  • IT and/ or Compliance certification
  • Our Core Values
  • Respect * Passion * Continuous Improvement * Trust * Customer Focus * Innovation

    AMN's Commitment to Diversity, Equality and Inclusion

    At AMN, our diversity, equality, and inclusion philosophy is grounded in the belief that we should respect all voices, seek diverse perspectives, and succeed when we act together as a positive force for all of humanity. We have the opportunity to influence each other, our industry, and our communities by fostering a diverse team with a passion for social justice and equity. We are committed actively engaging in building an organization and society where equality is the norm, equity is achieved, and inclusion is universal so that we may all thrive.

Pay Rate$18.25 - $21.50 Hourly

Final pay rate is dependent on experience, training, education, and location.



Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
1+ years
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