Client-Program-Manager--Client-Program-Manager---ANY-US-Location_R39472
Charlotte, NC 
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Posted 4 days ago
Job Description

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers' supply chain.We count on our people to make it happen.

Purpose

Manages a regional portfolio of projects that both add value and create competitive advantage for our clients' business, whilst driving additional revenue streams into the Damco/ Maersk organization.

Manages the network of Program Managers assigned to Regional Key Accounts and creates the framework around Cost Optimization, Operational Excellence, Customer Service and Innovation.

We Offer

    We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.Energizing and pioneering, this is also an environment that keeps you motivated. You'll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.We value the diversity of our talent and will always strive to recruit the best person for the job. We're proud of that and we see it as a genuine source of strength for building high performing teams.

Key Responsibilities

    Service delivery & customer satisfactionDrive operational excellence across Maersk product teamsIdentify and hold operational leadership accountable to customer program deliverablesPartner with commercial counterpart for strategic roadmap setting and account growth planningEstablish and track goals, metrics, and indicators for success for the global programDemonstrate adaptability and solution engineering for market fluctuations and other supply chain disruptionsNetwork, collaborate, and utilize the global community across all product teams to deliver Maersk's 'end to end' solutionsEstablish and foster data driven relationships with clients, focusing on joint strategic vision and initiatives, ensuring top to top leadership engagement and support and proper escalation matrices in place where needed.

Product & Profitability

    Collaborate with responsible operational teams on IOPs and identify optimization or efficiency opportunities.Identify value added solutions for the customer and Maersk.Represent the account(s) during business implementation and execution, including onboarding of new Maersk product portfolio; collaborating with internal project owners accordingly.Continuously seek to improve and optimize automation initiatives, including maintaining and/or enhancing edi customer exchange and ai capabilities.Responsible for identifying and reducing program operating cost.

Leadership & Collaboration

    Facilitate monthly and quarterly business reviews with Senior Executive client teams.Adapt communication style when working with all levels of the organizationLead and influence various client teams of the organization across business units.Participate in workstreams and high impact project opportunities aimed to improve our community's quality of work experience.Create lockstep alignment with commercial counterpart on account initiatives, strategy, and deliverables.Partake in setting team's objectives and proactively provide recognition and feedback o Participate in Program Management meetings, calls and share best practices.Help Maersk become a great place to work.Adapt communication style when working with all levels of the organization.Lead and influence various client teams of the organization across business units.Participate in workstreams and high impact project opportunities aimed to improve our community's quality of work experience.Create lockstep alignment with commercial counterpart on account initiatives, strategy, and deliverables.Partake in setting team's objectives and proactively provide recognition and feedback.Participate in Program Management meetings, calls and share best practices.Help Maersk become a great place to work.

Required experience & skills

    Bachelor Science degree preferably in Business/Logistics/Engineering3+ years relevant experience with a proven track record in operational management.Committed, independent, and self-motivated; has enthusiasm for challenging work.Passion for driving Operational Excellence in the businessAbility to work in a matrix organization, build strong relationships, and influence decision making.Proven and sustained track record of delivery, with focus on driving results through others.Experience of working with wide variety of complex operational and commercial challenges.Being a team player and able to collaborate with local & regional teams.Knowledge of risk management & Lean tools with the ability to identify activities.

Notice to applicants applying to positions in the United States

You must be authorized to work for any employer in the U.S.

Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

If you are interested in applying for employment with Maersk in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing . Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.

Pay Transparency Notice

https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

All individuals who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

You have been reading so far, we're glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now!

Join a global leader as we embark on an industry-defining digital transformation that will revolutionize trade!


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

 

Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
3+ years
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