Investment Administrator (First Merchants Investment Services)
Monroe, MI 
Posted 13 days ago
Job Description

Position Goals:
Provides administrative, operational, sales and service support for assigned Investment Consultants within the First Merchants Investment Services Team.

Essential Duties and Responsibilities:

Business Management
1. Review and act upon items for attention from broker / dealer (Cetera)
2. Monitor incoming and outgoing transfers
3. Process death claims
4. Assist with 1099s and other tax time issues
5. Communicate and process client Required Minimum Distributions (RMD)
6. Review of insufficient funds for periodic distributions
7. ACH maintenance
8. Manage and maintain client withdraw/ deposit requests
9. Beneficiary updates/ personal information updates (with Cetera & Product sponsors)
10. Cost basis information
11. Filing client documents

Client Service
1. Place unsolicited trades & securities received
2. Complete necessary documentation to handle the processing of trades
3. Meet with clients to obtain client and/or advisor signatures
4. Establish online access to financial planning software or other pertinent websites
5. Schedule client review appointments
6. Handle phone calls & emails; respond appropriately to client needs
7. Communicate with product partners on behalf of the client and/or Investment Consultant

Business Development
1. Assist in preparation of documents for account opening, transfer of assets, etc.
2. Annuity Net Order Entry (when applicable/ necessary)
3. Review items for attention
4. Establish ACH and or Periodic / Systematic deposit
5. Scanning and submitting new account documentation (when applicable / necessary)
6. Filing new account documents
7. Assist in review of My Business Status
8. Confirm all direct accounts are linked to Cetera accounts

Administrative Support
1. Handle phone calls & emails; respond appropriately to internal/ external partners
2. Assisting Consumer Bank Employees with FMIS client issues, referrals & setting appointments
3. Maintain & Order Office Supplies
4. Meet with advisor to review instructions when preparing to meet with new clients.

Operational Support
1. Confirmation of daily ACH / settlements
2. Processing and filing of monthly transmittals to Cetera Principal Review Desk
3. Submitting marketing / advertising to compliance (business cards, stationary, signage, etc.)
4. Process regional incoming / outgoing mail
5. Maintain/ monitor check blotter
6. Assistance in maintaining compliance of all required FINRA files and documentation
7. Document all contact and actions taken with client in CRM

Position Requirements:
Education - High school diploma or equivalent (GED).
Experience - Over one (1) year of administrative, clerical or related experience.
Experience utilizing a Contact Management System (CRM)
Licensing- FINRA Series 6 License- Investment Company and Variable Contracts Products Representative within 6 months of employment
FINRA Series 63 License- Uniform Securities Agent State Law within 6 months of employment
Other - Proficient with Windows based software, including MS Word, Excel, and PowerPoint
Preferred Requirements:
Licensing- FINRA Series 7 License- General Securities Representative
FINRA Series 65 License- Uniform Investment Adviser Law
FINRA Series 66 License- Uniform Combined State Law


GED (required)
High School (required)

Proficient with Windows based software, including MS Word, Excel, and PowerPoint (required)
Experience utilizing a Contact Management System (CRM) (required)
Over one (1) year of administrative, clerical or related experience. (required)

Licenses & Certifications
Series 63 (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

First Merchants Bank is an Equal Opportunity Employer and E-Verify participant (M/F/D/V).


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
1 year
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