Why Pegasus? Pegasus Support Services, LLC is a small business, founded in 2011 and headquartered in Woodstock, Georgia. Our company is dedicated to providing superior Logistics and Facilities operations and Maintenance support services to our customers. Our corporate culture emphasizes a commitment to providing our customers with a high level of reliable, high quality customer service, diligent cost control and continuous quality improvement. We achieve these goals by hiring and training the highest quality employees and by empowering them to “do the right thing" and to provide the customer with unparalleled support.
The CMMS Administrator acts as a central point of contact for the vendor team leadership responsible for contractor management, PM schedule/planning, and corrective work task coordination for Critical Environment (CE) team activities. He/she will partner with local training team(s) to ensure all staff quals support current maintenance requirements to ensure that the right number of qualified individuals are available at the right times to enable the fast, smooth execution of CE work activities. This person will also manage and coordinate third party vendors to ensure that workload is balanced from day to day and that third-party activities have sufficient CE team resources onsite to be adequately supervised. Maintain and improve the CMMS accuracy and completeness. Specialist who will focus on training supplier resources on CMMS, CMMS system support, i.e., escalation for CMMS Issues, audit of CE ticket performance, ability to generate CMMS reports supporting KPI's, review and analysis of team workflow performance and input into iterative improvement of team processes. Position Responsibilities:
Receives customer service requests and ensures accurate recording of name, address, repairs and or service to be repaired.
Prepares work orders and dispatches to appropriate service crew.
Schedules preventative & corrective maintenance; maintains records.
Strong understanding of Critical Environments similar to high uptime industries such as those in a hospital or related high criticality fast paced environment.
Advises supervisor and/or management of work force changes that may affect completion of assigned work.
Critical thinking and process engineering focus background is a plus.
Strong familiarity with the Microsoft Office Suite (Outlook, Word, Excel, etc.) is required, strong skills in Excel would be considered a bonus.
Perform other duties and responsibilities as required or requested.
High School Diploma or GED required.
Eligible to receive a Top Secret (TS) Security Clearance or Active TS Clearance Required.
Extensive equipment background and deep familiarity with industry standard and local maintenance needs to ensure accuracy of scope work packages and assignment to the appropriate amount of resources (time, tools, and talent) for the work package.
Exposure to computer screens & sitting for an extended period of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences, customer service etiquette.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.
This position provides services to the federal government and vaccination is required. Reasonable accommodations for medical conditions and sincerely held religious beliefs will be considered.
A background check and drug screen will be conducted for this position. Benefits Available:
Pegasus Support Services, LLC is an Equal Opportunity Employer / Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of a disability.