Line Customer Service Rep - Houma
Houma, LA 
Posted 15 days ago
Job Description


  • Assist with ensuring baggage and cargo are tagged and stored in the proper locations within the baggage holding area;
  • Work closely with Customer Service Representatives (CSR) to ensure the proper baggage and cargo is pulled and loaded on the proper aircraft as assigned by the customer and CSR's. The CSR's will give you a copy of the manifest for each flight to ensure you are aware. Keep in mind that changes are constantly made;
  • Escorting of passengers to and from all aircraft;
  • Safe operations of ground support equipment (i.e. golf carts, forklifts);
  • Assist with the towing of aircraft;
  • Some flight following duties may be required (i.e. answering phones, assisting with radio calls and parking assignments);
  • General housekeeping of the Operations buildings and parking lots, company vehicles, maintain equipment, etc. Will be performed on a daily and weekly schedule;
  • Set the stage first thing in the morning; this includes making coffee, layout newspapers, confirm Operations building is clean and free of clutter, check restrooms for cleanliness, and ensure all trash cans are emptied. This duty should be completed periodically during the day;
  • Any other duties as assigned.


  • High School Diploma or Equivalent required;
  • Maintain a Valid Driver's License and physically be able to drive company vehicles as required;
  • Organized and be able to work effectively as a team or independently with a large and varied workload within in all weather conditions;
  • Strong customer/interpersonal skills;
  • Maintain professional appearance;
  • Must have excellent communication skills;
  • Positive attitude;
  • Must be able to lift50 pounds;
  • Must be able to operate a forklift;
  • Must be able to travel and work overtime as required by Era Management.

Bristow Group is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
High School or Equivalent
Required Experience
Email this Job to Yourself or a Friend
Indicates required fields