Quality Intern
Brown Deer, WI 
Posted 4 days ago
Job/Internship Description

TAPCO Family owned, Wisconsin based!

Named a 2021 Top Workplace by the Milwaukee Journal Sentinel!

Quality Intern (Hourly)

At TAPCO, our mission is to enhance transportation and personal safety in our communities through innovative solutions and products. We are driven to save lives! Are you looking for a career where you can earn a great wage based on experience and performance, your contributions are recognized, and you will have growth potential? Then choose TAPCO!

TAPCO is proud to offer the following:

  • Paid Personal Time Off

Nature of Work

The Quality Intern's primary responsibility is to assist in the administration and maintenance of the document control process; to monitor, verify and report on product configurations; to ensure manufacturing processes meet company and customer requirements; and to assist in the quality management functions for TAPCO. This position will take personal responsibility for document administration, the nonconformance & corrective action process, and acting as the voice of the customer. The person will be a highly detail-oriented individual with working knowledge of quality assurance principles. The Quality Intern will creatively assist in procedures which are focused on improving quality in a low volume, high mix of intelligent traffic control devices and supporting products. With a sense of urgency, this person plays a key role in ensuring the quality team meets business, schedule and budget objectives.

This position reports to the Quality Manager and actively communicates with the team. All team members actively engage in healthy dialogue which results in the relentless pursuit of improvement. All members of the TAPCO team put safety fist and care about those surrounding them and aren't fearful of learning from their mistakes.

Duties and Responsibilities

  • Works collaboratively in activities surrounding the corrective/preventive action system, administers nonconformance activities, and participates in corrective actions.
  • Assists the Quality Administrator with the document life-cycle by updating all documents with the latest revision, checking the distribution of records, assisting in the reconciliation process, and removal of obsolete materials from the Quality and Safety Management Systems.
  • Reviews and maintains quality documentation by collecting, analyzing and summarizing information.
  • Contributes to activities surrounding Regulatory Affairs by researching laws and regulations which apply to TAPCO's product offering.
  • Works in a team effort with all staff to manage the Quality Management System (QMS) with TAPCO's business units.
  • Partners with cross-functional teams to achieve business deliverables related to facility change controls, documents and records.

Required Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Familiar with the fundamentals of a Quality Management System (QMS).
  • Some knowledge with Microsoft Office products.
  • Willingness to gain general knowledge of regulatory standards such as ISO, ASTM, IEEE, NIST (or similar).
  • Capable of reading blueprints, schematics and wiring diagrams.
  • Excellent problem solving and critical thinking skills.
  • Capable of shifting priorities to support business needs while keeping a high attention to detail.
  • Be tactful and have persuasive verbal and written communication skills.
  • Adaptable, able to handle pressure situations and able to prioritize tasks.

Required Experience

  • Actively seeking degrees in a science or business-related discipline.
  • Solid grammar and punctuation skills.
  • High attention to detail.
  • Strong communication and interpersonal skills.
  • Well-rounded organizational skill, communication skill, and customer service skill.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is standing; grasping and using hand and power tools. The employee is required to talk and hear. The employee is required to walk, stoop, kneel, crouch and stand; use hands to handle objects, tools, or controls; and to reach with hands and arms. The employee must lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and risk of electrical shock. The noise level in the work environment is usually moderate. Work hours are Monday through Friday, 8:00am - 5:00pm; however, at times the workload may not require full time or may require overtime Monday through Saturday. Some flexibility of scheduling may be necessary in order to accommodate customer's needs.

EOE/AA Minority/Female/Disability/Veteran

If any assistance is needed with the application process, please contact TAPCO HR at 800-236-4462

Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities


Position Summary
Start Date
As soon as possible
Employment Type
Full Time
Period of Employment
Type of Compensation
College Credits Earned
Tuition Assistance
Required Student Status
Preferred Majors
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